Manager's Communication Skills - HBH21900

Manager's Communication Skills, 5 cr - HBH21900

Manager's Communication Skills (HBH21900-3001), 11.01.2021 – 21.05.2021,
5 cr (HTL19S1, ...) — Face-to-face + -
Language of instruction

Finnish

Timing

11.01.2021 - 21.05.2021

Lecturer(s)

Kirsi Kemell

Learning materials and recommended literature

Kuusela, S. 2013. Esimiehen vuorovaikutustaidot. Helsinki: Talentum. Also available in eBook format.
Järvinen, P. 2012. Onnistu esimiehenä. Helsinki: Sanoma Pro. Also available in eBook format.

Learning assignments and student workload

Contact lessons 20 h Independent study 80h Group work 35 h

Enrollment

04.01.2021 - 10.01.2021
Groups
- HTL19S1
- HTLJOH
- ZJA21KH
Alternative learning methods

Portfolio 70%. Drama 30%.

Seats

0 - 37

Degree Programme

Bachelor's Degree Programme in Business Management

Mode of delivery

Face-to-face

Unit

Liiketoimintayksikkö

The student perceives managerial interaction as an essential management skill. He/She recognizes manager as a creator of organizational culture and desirable interaction in the workplace. The student understands the significance of positive interactional experiences in managerial encounters and in managing change. He/She can analyze managerial interactions’ effect on wellbeing at work, work productivity and employee commitment. The student learns to identify His/Her own interaction styles and its effect on work community, and is able to relate to different points of view on diversity management.

Organizational behavior and managerial work. Diversity management. Emotions and feelings in working life. Communication and social skills in challenging situations. Team dynamics and group work. Personal development as a manager/leader.

Basic studies in Business Administration

0-5

Adequate 1
The student has a narrow perception on why managerial interaction abilities are an essential part of management skills and an important asset to any organization. He/She can recognize some of the interaction abilities’ impact on organizational functions. The student can identify singular features of His/Her own interaction style and its effect on the work community, as well as on productive cooperation in any diverse working environment.

Satisfactory 2
The student can mainly perceive why managerial interaction abilities are an essential part of management skills and an important asset to any organization. He/She can recognize some of the interaction abilities’ impact on organizational functions. The student can identify some of the features of His/Her own interaction style and its effect on the work community, as well as on productive cooperation in any diverse working environment.

Good 3
The student can perceive why managerial interaction abilities are an essential part of management skills and an important asset to any organization. He/She is mainly able to analyze interaction abilities’ impact on organizational functions. The student has a basic understanding of His/Her own interaction style and its effect on the work community, as well as on productive cooperation in any diverse working environment.

Very good 4
The student perceives and can describe why managerial interaction abilities are an essential part of management skills and an important asset to any organization. He/She is able analyze interaction abilities’ impact on organizational functions. The student has a good understanding of His/Her own interaction style and its effect on the work community, as well as on productive cooperation in any diverse working environment.

Excellent 5
The student perceives and can profoundly describe why managerial interaction abilities are an essential part of management skills and an important asset to any organization. He/She is able to proficiently analyze interaction abilities’ impact on organizational functions. The student has a very clear understanding of His/Her own interaction style and its effect on the work community, as well as on productive cooperation in any diverse working environment.

Manager's Communication Skills, 5 cr - HBH21900

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