07.08.2022 - 30.11.2022
Teaching is based on literature, lectures and learning assignments
Independent familiarization of theory and topics of this course
Independent and group assignments during whole course
Study materials to be found in the Moodle learning environment:
- Lecturing materials
Grönroos, C. 2009 or 2015. Palvelujen johtaminen ja markkinointi. Helsinki : WSOYpro.
One credit corresponds to an average of 27 hours of work, which means that the load of five credits is approximately 135 hours.
The admission procedures are described in the degree rule and the study guide. The teacher of the course will give you more information on possible specific course practices.
School of Technology