• Hotel management (MWTE0310-3009),
         01.11.2021 – 17.12.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
    Learning outcomes of the course
    Student understands the structure and earnings logic in the hotel industry both at national and international level. She/he masters the core process of the hotel company. She/he can apply the potential of technology to manage accommodation processes and customerships. Student can design customer oriented accommodation services.
    Prerequisites and co-requisites
    The student understands the concepts related to service operations. The student understands the general concepts and phenomena related to tourism.
    Course contents
    •business prospects nationally and internationally
    •planning and developing the core process in hotels
    •mastery of technology in hotel services
    •service development in hotels
    Assessment criteria
    Assessment criteria - grade 1 and 2
    Excellent 5: The student demonstrates a holistic, critical and analytical understanding in terms of the abovementioned learning objectives.

    Very good 4: The student demonstrates an analytical understanding in terms of the abovementioned learning objectives.

    Good 3: The student demonstrates a somewhat holistic and analytical understanding and application in terms of the abovementioned learning objectives.

    Satisfactory 2: The student demonstrates under guidance an understanding of the application of the abovementioned learning objectives.

    Adequate 1: The student shows an understanding of the abovementioned learning objectives, but the application is found lacking.

    If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).
    Assessment criteria - grade 3 and 4
    Good 3: The student demonstrates a somewhat holistic and analytical understanding and application in terms of the learning objectives
    Very good 4: The student demonstrates an analytical understanding in terms of the learning objectives.
    Assessment criteria - grade 5
    Excellent 5: The student demonstrates a holistic, critical and analytical understanding in terms of the learning objectives.
    Language of instruction

    English

    Planned learning activities, teaching methods and guidance

    Contact lectures
    Individual and group assignments
    Company visits and visitors

    Learning materials and recommended literature

    Wood Raoy C.(edit.). 2018. Hotel accommodation management. Abingdo.

    Other materials specified by the teacher

    Lecturer(s)

    Susanna Nuijanmaa

    Working life cooperation

    Company visits
    Visitors in class

    Campus

    Main Campus

    Timing

    01.11.2021 - 17.12.2021

    Learning assignments and student workload

    Lectures 48
    Individual studying 77
    Group work 10
    Total 135

    Enrollment

    02.08.2021 - 05.09.2021

    Groups
    • ZJA21SM
    • HBI19S1
    • MTM20S1
    • MTM19S1
    • MTM21VS
    Seats

    0 - 40

    Assessment methods

    Open UAS 5 (included in the total capacity)
    Exchange students: 5 (included in the total capacity)

    Degree Programme

    Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Tourism Management

    Mode of delivery

    Face-to-face

    Credits
    • 5 cr
    Unit

    School of Business