- independent study
- distance learning
- learning tasks
Materials in the e-learning environment.
Jaakkola, Elina; Orava, Markus; Varjonen Virpi; Grönroos, Christian. 2000. Service management and marketing : a customer relationship management approach.
Rekola, Katri. ; Haapio, Helena. 2009. Industrial services and service contracts : a proactive approach The Federation of Finnish Technology Industries . Helsinki : Teknologiainfo Teknova, 2009.
Matti Siistonen, Jaakko Oksanen
01.01.2021 - 31.07.2021
One credit (1 Cr) corresponds to an average of 27 hours of work.
- lectures 24 h
- exercises 36 h
- assignment 35 h
- independent study 40 h
Total 135 h
02.11.2020 - 30.11.2020
The admission procedures are described in the degree rule and the study guide. The teacher of the course will give you more information on possible specific course practices.
0 - 25
Avoin amk 5 (not translated)
Master's Degree Programme in Sustainable Energy
Face-to-face, Online learning
School of Technology