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Cross-cultural Management Essentials: Communication, Conflict, and Management PerspectivesLaajuus (5 cr)

Code: HBIB0014

Credits

5 op

Teaching language

  • English

Responsible person

  • Barbara Crawford

Objective

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Qualifications

None

Assessment criteria, satisfactory (1)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Assessment criteria, good (3)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Assessment criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Materials

Cases from “Cross-cultural management: A knowledge management perspective” by Nigel Holden: Pearson Education. Other materials are provided by the teachers or are available in the school’s library.

Enrollment

01.02.2024 - 11.02.2024

Timing

12.02.2024 - 20.05.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Diane Ruppert
  • Barbara Crawford
Groups
  • HBI24VKIGSH
    Bachelor’s degree in Business Administration, IGS Group HRM, (Bachelor's)
  • HBI24VKK
    Bachelor’s degree in Business Administration, Kedge Business School
  • HBI24VK
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Further information for students

Exchange students: 10

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

20.11.2023 - 04.01.2024

Timing

22.01.2024 - 20.05.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

20 - 35

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Barbara Crawford
Groups
  • ZJAHBI23S1
    Avoin AMK, IB, AMK-polut, International Business
  • HBI23S1
    Bachelor's Degree Programme in International Business

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Learning materials and recommended literature

The learning materials feature primarily peer-reviewed published journal articles.

Teaching methods

This in-class course emphasizes experiential, interactive, and student-centered pedagogy. This means that students will actively engage with theory and practice. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures and in-class activities to group and project work.

Practical training and working life connections

During this course, international experts in the field may be invited to present. In addition, the project work on a global virtual team supports the course content. By engaging the diversity in the classroom and on the global virtual team, students can gain information and experience, as well as early networking, that could open opportunity for internship and employment prospects.

Exam dates and retake possibilities

The assessment in this course are based on written tasks related to the X-Culture project (the global virtual team) and mastering the basics of cross-cultural influences and intercultural interaction.

International connections

Particularly during the global virtual team project, students have the opportunity to begin developing a network of individuals who can provide international connections. Moreover, the course content also provides information that can facilitate internships, professional training, and exchanges that further develop a student's growing network of international contacts.

Alternative completion methods

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited toward the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block typically in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours, suggesting that the bulk of the course work takes place outside the classroom. Much of the out-of-class will relate to the the X-Culture team project.

Content scheduling

By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills this perspective provides is tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent. But the X-Culture project dates will be scheduled prior to the start of the course and the content of the course revolves around those firm dates.

Further information for students

Individual tasks typically are graded proportionately based on a total of 100 points for the class. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students must earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

20.11.2023 - 04.01.2024

Timing

22.01.2024 - 20.05.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

20 - 35

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Barbara Crawford
Groups
  • ZJAHBI23S1
    Avoin AMK, IB, AMK-polut, International Business
  • HBI23S1
    Bachelor's Degree Programme in International Business

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Learning materials and recommended literature

The learning materials feature primarily peer-reviewed published journal articles.

Teaching methods

This in-class course emphasizes experiential, interactive, and student-centered pedagogy. This means that students will actively engage with theory and practice. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures and in-class activities to group and project work.

Practical training and working life connections

During this course, international experts in the field may be invited to present. In addition, the project work on a global virtual team supports the course content. By engaging the diversity in the classroom and on the global virtual team, students can gain information and experience, as well as early networking, that could open opportunity for internship and employment prospects.

Exam dates and retake possibilities

The assessment in this course are based on written tasks related to the X-Culture project (the global virtual team) and mastering the basics of cross-cultural influences and intercultural interaction.

International connections

Particularly during the global virtual team project, students have the opportunity to begin developing a network of individuals who can provide international connections. Moreover, the course content also provides information that can facilitate internships, professional training, and exchanges that further develop a student's growing network of international contacts.

Alternative completion methods

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited toward the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block typically in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours, suggesting that the bulk of the course work takes place outside the classroom. Much of the out-of-class will relate to the the X-Culture team project.

Content scheduling

By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills this perspective provides is tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent. But the X-Culture project dates will be scheduled prior to the start of the course and the content of the course revolves around those firm dates.

Further information for students

Individual tasks typically are graded proportionately based on a total of 100 points for the class. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students must earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

01.08.2023 - 24.08.2023

Timing

28.08.2023 - 19.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Diane Ruppert
Groups
  • HBI23VS
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI23VSIGSH
    Bachelor’s degree in Business Administration, IGS Group HRM
  • HBI23VSLV
    Bachelor’s degree in Business Administration,Leonard De Vinci, (Bachelor's)
  • HBI23VKK
    Bachelor’s degree in Business Administration, Kedge Business School
  • HBI23VSN
    Bachelor’s degree in Business Administration, EM Normandie (Bachelor's)

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

01.08.2023 - 24.08.2023

Timing

28.08.2023 - 19.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Barbara Crawford
Groups
  • HBI23VS
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI23VSIGSH
    Bachelor’s degree in Business Administration, IGS Group HRM
  • HBI23VSLV
    Bachelor’s degree in Business Administration,Leonard De Vinci, (Bachelor's)
  • HBI23VKK
    Bachelor’s degree in Business Administration, Kedge Business School
  • HBI23VSN
    Bachelor’s degree in Business Administration, EM Normandie (Bachelor's)

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Learning materials and recommended literature

The learning materials feature primarily published peer-reviewed articles.

Teaching methods

This course emphasizes experiential, interactive and student-centered pedagogy. This means that students will actively engage with theory and reflect on their experiences of culturing both in class and beyond. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and reflective interaction and writing.

Practical training and working life connections

As the business world becomes more international and multicultural, the content of this course provides a foundation for thinking, understand, and choosing culturally appropriate behaviors when interacting with diverse persons. In addition, during this course, international experts in the field may be invited to present. Specifically the course content, and the possible student engagement with the experts could, open opportunity and knowledge for and internship and employment prospects.

Exam dates and retake possibilities

The assessment in this course are based on written tasks and a group project to be decided during the course.

International connections

Both course content and student engagement can provide experience and insights into the international business context and challenges regarding cultural difference, challenges in diversity, and teamwork, leadership, and problem-solving.

Student workload

Students typically meet once per week in a 2.5-hour block, typically in the classroom. One credit corresponds to an average of 27 hours of work, thus five credits represents approximately 135 hours. Thus suggests that the bulk of the students' work will be completed outside class time.

Content scheduling

By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills, this perspective provides students an opportunity to practice tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent and proceeds as planned.

Further information for students

In this course, individual tasks typically are graded based on a proportion of a total of 100 points for the course. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students must earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

06.02.2023 - 12.02.2023

Timing

13.02.2023 - 26.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

12 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Barbara Crawford
Groups
  • HBI23VKESS
    Bachelor’s degree in Business Administration,ESSCA School of Management (Bachelor's)
  • HBI23VKK
    Bachelor’s degree in Business Administration, Kedge Business School
  • HBI23VKIGS
    Bachelor’s degree in Business Administration, IGS Paris, (Bachelor's)
  • HBI23VK
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Time and location

The course will be delivered primarily in-class.

Learning materials and recommended literature

The learning materials feature primarily published articles.

Teaching methods

This course emphasizes experiential, interactive and student-centered pedagogy. This means that students will actively engage with theory and reflect on their experiences of culturing both in class and beyond. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and reflective interaction and writing.

Practical training and working life connections

During this course, international experts in the field may be invited to present. Specifically the course content, and the possible student engagement with the experts could, open opportunity and knowledge for and internship and employment prospects.

Exam dates and retake possibilities

The assessment in this course are based on written tasks and a group project to be decided during the course.

International connections

It is possible that, during this course, international experts in the field may be invited to present. Both the course content and student engagement with the experts could open opportunity and knowledge for future employment. But early networking can be built among class peers.

Student workload

Students typically meet once per week in a three-hour block, typically in the classroom. One credit corresponds to an average of 27 hours of work, thus five credits represents approximately 135 hours. Thus suggests that the bulk of the students' work will be completed outside class time.

Content scheduling

By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills this perspective provides is tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent.

Further information for students

In this course, individuals tasks typically are graded based on a proportion of a total of 100 points for the course. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students must earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

06.02.2023 - 12.02.2023

Timing

13.02.2023 - 26.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Diane Ruppert
Groups
  • HBI23VKESS
    Bachelor’s degree in Business Administration,ESSCA School of Management (Bachelor's)
  • HBI23VKK
    Bachelor’s degree in Business Administration, Kedge Business School
  • HBI23VKIGS
    Bachelor’s degree in Business Administration, IGS Paris, (Bachelor's)
  • HBI23VK
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

01.11.2022 - 05.01.2023

Timing

01.02.2023 - 26.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Barbara Crawford
Groups
  • HBI22S1
    Degree Programme in International Business
  • ZJAHBI22S1
    Avoin AMK, IB, AMK-polut, International Business

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Time and location

The course will be delivered primarily in class, although the course's primary project is completely online.

Learning materials and recommended literature

The learning materials feature primarily published articles.

Teaching methods

This course emphasizes experiential, interactive, and student-centered pedagogy. This means that students will actively engage with theory. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and project work.

Practical training and working life connections

During this course, international experts in the field may be invited to present. In addition, the project work on a global virtual team supports the course content. By engaging the diversity in the classroom and on the global virtual team, students can gain information and experience, as well as early networking, that could open opportunity for internship and employment prospects.

Exam dates and retake possibilities

The assessment in this course are based on written tasks and the X-Culture project (the global virtual team).

International connections

Particularly during the global virtual team project, students have the opportunity to begin developing a network of individuals who can provide international connections. Moreover, the course content also provides information that can facilitate internships, professional training, and exchanges that further develop a student's growing network of international contacts.

Alternative completion methods

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited toward the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block typically in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours, suggesting that the bulk of the course work takes place outside the classroom.

Content scheduling

By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills this perspective provides is tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent.

Further information for students

Individual tasks typically are graded proportionately based on a total of 100 points for the class. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students much earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

01.08.2022 - 25.08.2022

Timing

29.08.2022 - 21.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Barbara Crawford
Groups
  • HBI22VS
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI22VSESS
    Bachelor’s degree in Business Administration,ESSCA School of Management (Bachelor's)
  • HBI22VSLV
    Bachelor’s degree in Business Administration,Leonard De Vinci, (Bachelor's)
  • HBI22VSIGS
    Bachelor’s degree in Business Administration, HRM Paris
  • HBI22VSN
    Bachelor’s degree in Business Administration, EM Normandie (Bachelor's)

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Time and location

The course will be delivered in-class with some online sessions.

Learning materials and recommended literature

The learning materials mostly feature published articles.

Teaching methods

This course emphasizes experiential, interactive and student-centered pedagogy. This means that students will actively engage with theory. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and project work.

Practical training and working life connections

During this course the students will engage with experts in the field, which possibly could lead to either future internship and employment prospects.

Exam dates and retake possibilities

The assessment in this course a based on written tasks, and a project to be decided early in the course.

International connections

During this course the students will meet experts in the field, including both inside and outside Finland, and including both future internship and employment prospects.

Alternative completion methods

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block, either online or in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours.

Further information for students

Individuals tasks may be graded pass/fail. Group work tasks may be graded on a scale of 0-5.

Exchange and other Study Abroad students: 30 (included in the total capacity)

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

01.08.2022 - 25.08.2022

Timing

29.08.2022 - 21.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Diane Ruppert
Groups
  • HBI22VS
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI22VSESS
    Bachelor’s degree in Business Administration,ESSCA School of Management (Bachelor's)
  • HBI22VSLV
    Bachelor’s degree in Business Administration,Leonard De Vinci, (Bachelor's)
  • HBI22VSIGS
    Bachelor’s degree in Business Administration, HRM Paris
  • HBI22VSN
    Bachelor’s degree in Business Administration, EM Normandie (Bachelor's)

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Further information for students

Exchange and other Study Abroad students: 30 (included in the total capacity)

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

07.02.2022 - 28.02.2022

Timing

14.02.2022 - 20.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Diane Ruppert
  • Steven Crawford
  • Barbara Crawford
Groups
  • HBI22VKIGS
    Bachelor’s degree in Business Administration, IGS Paris (HRM), (Bachelor's)
  • HBI22VKESS
    Bachelor’s degree in Business Administration, ESSCA School of Management. (Bachelor's)
  • HBI22VK
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI22VKK
    Bachelor’s degree in Business Administration, Kedge Business School

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Further information for students

Kedge BS students (HBI22VKK): 13 (included in the total capacity)
Exchange and other Study Abroad students: 17 (included in the total capacity)

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None

Enrollment

07.02.2022 - 28.02.2022

Timing

14.02.2022 - 20.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Steven Crawford
  • Barbara Crawford
Groups
  • HBI22VKIGS
    Bachelor’s degree in Business Administration, IGS Paris (HRM), (Bachelor's)
  • HBI22VKESS
    Bachelor’s degree in Business Administration, ESSCA School of Management. (Bachelor's)
  • HBI22VK
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI22VKK
    Bachelor’s degree in Business Administration, Kedge Business School

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Time and location

The course will be delivered in-class with some online sessions. The Corona virus impact remains for the time being; students are asked to socially distance when possible and wear a mask in the classroom.

Learning materials and recommended literature

The learning materials mostly feature published articles. However, for a part of the course the the following book is used: Nigel J. Holden, Cross-Cultural Management: A Knowledge Management Perspective, Harlow, Essex: Pearson Education Limited, 2002 ISBN 027364680X

Teaching methods

This course emphasises experiential, interactive and student-centred pedagogy. This means that students will actively engage with theory. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and project work.

Practical training and working life connections

During this course the students will engage with experts in the field, which possibly could lead to either future internship and employment prospects.

Exam dates and retake possibilities

This assessment in this class a small project, reflection papers, and, most importantly, participation in the X-Culture Project. Through X-Culture, students will gain global virtual team (GVT) experience by working with a small team comprising other students from around the world on an actual project for a company. This multi-week assignment will result in a client report submitted by the team as well as the opportunity for self-evaluation and other-evaluation as part of the learning process. If this assessment process is not of interest, consider taking the sister class: CCM Essentials 3016 on Thursday afternoons.

International connections

During this course the students will meet experts in the field, including both inside and outside Finland, and including both future internship and employment prospects.

Alternative completion methods

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block, either online or in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours.

Further information for students

steven.crawford@jamk.fi

Kedge BS students (HBI22VKK): 12 (included in the total capacity)
Exchange and other Study Abroad students: 18 (included in the total capacity)

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None