Orientation to Healthcare and Social Services (1 cr)

Code: SZZZ2020-3001

General information

Enrollment: 03.08.2020 - 30.08.2020
Registration for the implementation has ended.

Timing: 28.09.2020 - 31.12.2020
Implementation has ended.

Number of ECTS credits allocated: 1 cr

Local portion: 0 cr

Virtual portion: 1 cr

Unit: School of Health and Social Studies

Teaching languages: Finnish

Degree programmes: Open Studies

Teachers: Minna Seikkula

Teacher in charge: Minna Seikkula

Groups: ZJA20SS2
Avoin amk, sote, orientoivat opinnot

Course: SZZZ2020

No reservations found for realization SZZZ2020-3001!

Evaluation scale

Pass/Fail

Objective

Learning outcomes in the course

You understand the concept of customer orientation and the importance of legislation that defines your status and rights.

Content

Customer orientation and individual needs in the social and health sector
Customer involvement and involvement in social and health services

Location and time

28.9-9.10.2020

Materials

FINLEX. Up - to - date legislation.
ETENE. Sosiaali- ja terveysalan eettiset periaatteet - ovatko ne valideja tulevaisuudessa? ETENE-julkaisuja 46. E-version available.
Virtanen, P. ym. 2011. Matkaopas asiakaslähtöisten sosiaali- ja terveyspalvelujen kehittämiseen. E-version available.

Teaching methods

Diary work and reflection on the themes studied

Student workload

27 tuntia

Further information

Avoin amk 35 paikkaa (EF-yhteistyön lukiot + muut lukiot)