Quality and Risk ManagementLaajuus (5 op)

Osaamistavoitteet

The students understand the principles and techniques of quality management and are able to apply quality tools to analyze, measure and improve the performance of business and industrial processes. The students learn to cope with uncertainty, estimate the human and other risk in various processes and aim at system safety in operations.
EUR-ACE Transferable Skills: Students must be able to function effectively as a member of a team and demonstrate awareness of quality, risk and safety issues of engineering practice.
TELMA: Students are able to manage organizations and serve customers in an international network governed by laws and regulations.

Sisältö

Concept of quality, quality standards, quality tools and techniques, concept of risk, risk assessment, system safety, human factors

Esitietovaatimukset

Knowledge of basic logistics professional studies and probability theory.

Arviointikriteerit, tyydyttävä (1)

- Excellent (5): The student shows thorough understanding of risk management and quality improvement and is able to apply many risk mitigation and quality tools in logistics operations;
- Good (3-4): The student shows deep understanding of risk management and quality improvement and is able to apply some risk mitigation and quality tools in logistics operations
- Satisfactory (1-2): The student shows some understanding of risk management and quality improvement and is able to apply few risk mitigation and quality tools in logistics operations