Quality and Risk ManagementLaajuus (5 cr)

Objective

The students understand the principles and techniques of quality management and are able to apply quality tools to analyze, measure and improve the performance of business and industrial processes. The students learn to cope with uncertainty, estimate the human and other risk in various processes and aim at system safety in operations.
EUR-ACE Transferable Skills: Students must be able to function effectively as a member of a team and demonstrate awareness of quality, risk and safety issues of engineering practice.
EUR-ACE Engineering practice: Student must be able to understand, select and use different quality and risk management techniques, tools and methods.
TELMA: Students are able to manage organizations and serve customers in an international network governed by laws and regulations.

Content

Concept of quality, quality standards, quality tools and techniques, concept of risk, risk assessment, system safety, human factors

Qualifications

Knowledge of basic logistics professional studies and probability theory.

Assessment criteria, satisfactory (1)

Excellent (5): Student has attained an excellent level of course objectives and can apply them into practice in innovative manner.
Very good (4): Student has attained very good level of course objectives and can apply them into practice.
Good (3): Student has gained understanding of course objectives and can utilize them in practice.
Satisfactory (2): Student has gained knowledge of course objectives and can utilize them partly in practice.
Sufficient (1): Student has gained knowledge of course objectives but faces challenges to utilize them in practice.