Ethical and Environmental Aspects in Consumer ServicesLaajuus (5 op)

Osaamistavoitteet

The student
- knows the service sector's impacts on environment
- knows the basics of Finnish and European environmental and consumer policies
- is able to use local, national and international reports and documents to develop consumer services

Sisältö

environmental impacts
ethical and ecological behaviour
consumer policies

Esitietovaatimukset

The student is aware of the connection between consumption and environment.

Arviointikriteerit, tyydyttävä (1)

For the general assessment criteria of the competence generated by the Bachelor of Hospitality Management degree, please see the website of JAMK University of Applied Sciences (www.jamk.fi/english/forstudents/studyguide). The learning outcomes of a course will be assessed in accordance with its learning objectives on the basis of the skills and knowledge and general competences specified in The National and European Quality Management Systems (NQF/EQF, level 6).

1 (Sufficient)
•The student knows the service sector’s impacts on environment.
2 (Satisfactory)
In addition to the core competence required for grade 1, the student has a command of the skills listed below, and is also capable of making use of the skills learnt.
•The student knows the basics of Finnish and European consumer policies.
3 (Good)
In addition to the core competence required for grades 1 and 2, the student has a command of the skills listed below, and is also capable of making use of the skills learnt.
•The student understands the need for ethical and environmentally sound consumer services
4 (Very Good)
In addition to the core competence required for grades 1 ,2 and 3 the student has a command of the skills listed below, and is also capable of making use of the skills learnt.
•The student is able to use local, national and international reports and documents to develop consumer services
5 (Excellent)
In addition to the core competence required for grades 3 and 4, the student has a command of the skills listed below, and is also capable of making use of the skills learnt in a critical and innovative way.
•The student critically analyzes and evaluates the information of ethical and environmental questions and is able to link the information to the consumer policies.
Unless otherwise specified in the curriculum, successfully completed courses will be assessed using a five-point scale: 5 (Excellent), 4 (Very Good), 3 (Good), 2 (Satisfactory), and 1 (Sufficient). A course will be graded as a 0 (Fail) if the student is unable to achieve the minimum objectives of the course.
In special cases, a course may be graded as an S (Pass) or a 0 (Fail).