Lobby Services and SafetyLaajuus (5 op)

Osaamistavoitteet

-The student understands the significance of safety as a basic prerequisite for the operation of a business
-The student can recognize and assess safety risks and knows how to prevent risk situations
-The student is aware of safety legislation
-The student can create a facility safety plan and be responsible for the safety of a facility
-The student is able to work as a receptionist in a facility
-The student knows the duties and responsibilities of a receptionist
-The student can use the IT applications in Lobby Services
-The student is able to develop lobby services and safety and security issues in an organization

Sisältö

-safety risks and their assessment
-creating a safety plan
-assessing and maintaining a safety plan
-duties and responsibilities of a receptionist
-IT applications in lobby services

Esitietovaatimukset

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Arviointikriteerit, tyydyttävä (1)

For the general assessment criteria of the competence generated by the Bachelor of Hospitality Management Degree, please see the website of JAMK University of Applied Sciences (www.jamk.fi/english/forstudents/studyguide). The learning outcomes of the course will be assessed in accordance with its leaning objectives on the basis of the skills and knowledge and general competences specified in the National and European quality Management Systems (NQF/EQF level 6).

1 Sufficient
-The student is aware of the basics safety and security issues in an organization
-The student is able to work in lobby services under control
2 Satisfactory
In addition to the core competence required for grade 1, the student has the command and skills listed below, and is also capable of making use of the skills learnt.
- the student can recognize the safety risks in an organization
- the student is able to work in lobby services under guidance and knows the basic duties and responsibilities

In addition to the core competence required for grade 2, the student has the command and skills listed below, and is also capable of making use of the skills learnt.

3 Good
- the student knows how to prevent safety risks in an organization
- the student can use the IT applications in lobby services
4 Very good
- the student can assess the safety risks in an organization
- the student is able to work independently in lobby services
- the student is able to develop the lobby services in an organization

In addition to the core competence required for the grades 3 and 4, the student has the command and skills listed below, and is also capable of making use of the skills learnt.
5 Excellent
-the student is able to create a facility safety plan and be responsible for the safety and security of a facility. The student is able to develop safety and security issues in an organization.