Please select the curriculum by the start year of studies and track.
English
Lectures / webinars, workshops and learning assignments
Jobber, D. and Lancaster, G. 2015. Selling and Sales Management, Pearson Kotler, P. and Keller, K.L. 2009. A Framework for Marketing Management, Pearson.Journal of Selling and Sales Management
Päivi Könönen
31.08.2020 - 18.12.2020
lectures 15 h virtual study 50 h assignments 35 h independent study 35 h Total 135 h
03.08.2020 - 30.08.2020
Learning assignments 100 %
Peer/group evaluation
Attendance & active participation
Self-reflection
0 - 40
- (not translated)
Bachelor's Degree Programme in Tourism and Service Business
Face-to-face
Liiketoimintayksikkö
English
Online (autumn 2020)
Group tutoring possible in the classroom
lectures
group discussions
presentations
analysis assignment
peer evaluation
self-assessment
Mason, P. 2016 (3rd edition). Tourism impacts, planning and management. Routledge.
Other materials provided by the lecturer of the course
Suvi Ahonen, Minna Tunkkari-Eskelinen
International lecturers online
31.08.2020 - 23.10.2020
Lectures 35 h
Assignments and self study 100 h
03.08.2020 - 30.08.2020
0 - 55
Open University students 3
Exchange students 15
Bachelor's Degree Programme in Tourism and Service Business
Face-to-face, Online learning
2 cr
2 cr
Liiketoimintayksikkö
Finnish
21.1.2021 - 31.5.21
Optima -learning environment
Lectures
Assignments
Independent study
Teamwoek
Workshops
Tuulaniemi, J. 2011. Palvelumuotoilu. Helsinki: Talentum
Koivisto, M., Säynäkangas, J., Forsberg, S. 2019. Palvelumuotoilun bisneskirja. Alma Talent.
Kalliomäki, A. 2014. Tarinallistaminen: Palvelukokemuksen punainen lanka. Talentum.
https://issuu.com/st_moritz/docs/pa2servicedesign/4
https://janet.finna.fi/Record/jamk.992445554806251
https://janet.finna.fi/Record/jamk.993471004806251
Tarja Viitanen
Visiting lecturers
Online exam during weeks 5-8.
Students have the opportunity to retake the exam twice. Repetitions are agreed with the group.
16.01.2021 - 17.05.2021
Project work (150 h), lectures (60 h) and remote learning (60 h)
02.11.2020 - 30.11.2020
Acceptance (replacement and inclusion)
Identifying and recognizing skills acquired in other ways
Studying
More detailed instructions can be found in the degree regulations and study guide.
0 - 40
Guiding feedback, developmental evaluation
Peer feedback, peer review
Self-assessment
Bachelor's Degree Programme in Tourism and Service Business
Online learning
10 cr
Liiketoimintayksikkö
Finnish
Kirsti Hintikka-Mäkinen, Kaisa Kokko, Francesca Allievi, Kimmo Aho, Heidi Luck, Anita Hukkanen, Tarja Niemelä, Janne-Valtteri Nisula, Elina Vaara, Petra Blinnikka, Karoliina Väisänen, Heli-Riikka Immonen, Tarja Viitanen, Suvi Ahonen, Minna Tunkkari-Eskelinen, Susanna Nuijanmaa, Henna Siltanen
01.09.2020 - 19.05.2021
03.08.2020 - 31.07.2021
Bachelor's Degree Programme in Tourism and Service Business
Online learning
Liiketoimintayksikkö
Finnish
Virtual, online
- lectures (prerecorded videos)
- self-paced distance learning
- learning tasks
Henna Siltanen
Materials in the e-learning environment.
Jouni Huotari, Henna Siltanen
Main Campus
28.08.2020 - 30.12.2020
One credit (1 Cr) corresponds to an average of 27 hours of work.
Opintojaksoon kuuluu vapaaehtoiset kaksi lähiopetuspäivää opintojakson alku- & loppukeskustelulle. Nämä lähipäivät syksyllä ovat: 28.8.2020 & 3.12.2020. (not translated)
The admission procedures are described in the degree rule and the study guide. The teacher of the course will give you more information on possible specific course practices.
0 - 30
Bachelor's Degree Programme in Tourism and Service Business
Online learning
3 cr
5 cr
Liiketoimintayksikkö
Finnish
Electronic, supervised exam either in Exam-studio or in eLearning environment at a separate occasion arranged by your school
- Your own bachelor's thesis
- JAMK open course materials for internal bulletin
Hannu Piispanen, Tiia Luotojoki, Janne Alenius, Tiina Oksanen, Sinikka Holma, Heidi Pasonen, Salla Grommi, Jenni Ikola-Mäki, Irmeli Matilainen, Eija Kuisma, Riitta Räsänen, Satu Liukko, Kaisu Paalanen, Leena Seriola, Jaana Perttunen, Leena Suonpää-Lehtonen
Lutakko Campus
01.08.2020 - 22.06.2021
- Preparation for a maturity test 3 hours
- Writing a maturity test 2 hours 15 minutes (3x45 minutes)
17.08.2020 - 21.05.2021
The maturity test is assessed by the thesis supervisor (content) and the lecturer of communication skills (language).
The maturity test is conducted in Exam studio.
Continuous enrollment.
Bachelor's Degree Programme in Music, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in Construction and Civil Engineering, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Degree Programme in Midwifery, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Business Information Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Degree Programme in Nursing, Bachelor's Degree Programme in Agricultural and Rural Industries, Bachelor's Degree Programme in Physiotherapy
Online learning
English
Fully online 17.5.-31.7.2021. Webinar timings and teacher's consultation hour timings to be planned and added to the course calendar later.
Fully online course. Learning through theory and case studies. Concept design.
Online lectures and discussions, interactive webinars.
Weekly online assignments help the student to progress gradually towards the final assignment on experiential food tourism product/service/concept. Group feedback on the assignments. Peer feedback and evaluation on many assignments. Reflection.
World Food Travel Association website. N.d. Accessed on 20 April 2020. Retrieved from https://worldfoodtravel.org/what-is-food-tourism/
Ellis, A., Park, E., Kim, S. & Yeoman, I. 2018. What is food tourism? Tourism Management, 68(2018), 250-263. Available online 4 April 2018 Elsevier.
Hall, C. M. and Sharples, L. 2003. The consumption of experiences or the experience of consumption? An introduction to the tourism of taste. Chapter 1, p. 1-10. & Scarpato, R. and Daniele, R. 2003. New Global Cuisine: tourism, authenticity and sense of place in postmodern gastronomy. Chapter 17, p. 296-313. In Hall, C. M., Sharples, L., Mitchell, R., Macionis, N. & Cambourne, B. (Eds.) 2003. Food Tourism Around the World. Development, Management and Markets. Oxford: Butterworth-Heineman.
Croce, E. and Perri, G. 2010. Food and Wine Tourism. Integrating Food, Wine and Territory. Chapter 4, p. 60-72. Willingford: CAB International.
OECD Tourism Trends and Policies 2020. N.d. Accessed on 20 April 2020. Retrieved from https://www.oecd.org/cfe/tourism/oecd-tourism-trends-and-policies-20767773.htm
Creating Experiences Toolkit: Northern Ireland. N.d. Accessed on 20 April 2020. Retrieved from https://tourismni.com/globalassets/grow-your-business/toolkits-and-resources/experiences-guides/creating-experiences-toolkit.pdf
Havas, Kristiina & Jaakonaho, Kristiina (Eds.). 2015. Hungry for Finland . HAAGA-HELIA ammattikorkeakoulu. Accessed on 20 April 2020. Retrieved from http://www.e-julkaisu.fi/haaga-helia/hungry_for_finland/#pid=1
Guidelines for the Development of Gastronomy Tourism. 2019. World Tourism Organization (UNWTO) and Basque Culinary Center (BCC) on food tourism in relation to business/economy and regional/local development. Retrieved on 14 April 2020 from https://www.e-unwto.org/doi/pdf/10.18111/9789284420957
Minna Junttila
Case studies from the industry. The final assignment can be designed for a company if the student so wishes.
No traditional exams. The evaluation (0-5) will be based on the student's input on weekly assignments (50%) and the final assignment (50%).
The course has usually international students (both degree and exchange students), therefore it has very multicultural profile which can be seen e.g. in the discussions. Both global and Finnish examples used.
17.05.2021 - 31.07.2021
Individual weekly study of materials 40h
Weekly assignments 35h
Webinars 10h
Final assignment 35h
Online discussions 5h
Peer evaluation and commenting 5h
Reflection 5h
01.12.2020 - 30.04.2021
The material folder of each main theme will be introduced and the weekly assignments instructed at the beginning of the week. The student has one week to complete the weekly assignments and feedback will be given after that. When all the main themes will have been studied, the student continues working on the final assignment for which she has already prepared material in the weekly assignments. The final assignment will be assessed by both the teacher and peers. At the end of the course the student reflects her learning.
Accreditation (replacement and inclusion)
Recognition of prior learning and assessment
Studification
Detailed instructions in the Degree Regulations and Study Guide
0 - 40
Evaluation scale 0-5. Enhancement-led evaluation and feedback by the teacher. Reflection and self-assessment. Peer feedback during the course.
Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Tourism and Service Business
Online learning
5 cr
Liiketoimintayksikkö
English
Autumn 2020 course will be implemented primarily online with zoom webinars. On-site participation is expected but not entirely mandatory on one occasion (date will be informed when course begins).
Lectures, videos, independent reading materials and information search, discussions, project work, verbal presentation, other independent assignments (quiz, usage diary, written text).
Law, R., Buhalis, D., Cobanoglu, C. 2014. Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26, 5, 727-750.
Still, B. 2017. Fundamentals of user-centered design: A practical approach. Boca Raton, FL: CRC Press.
Tullis, T., Albert, B., Albert, W. & Tullis, T. 2008. Measuring the User Experience. Morgan Kaufmann.
Henna Siltanen
Visiting industry specialists (video lectures), alumni visitor (video lecture), project work (user experience evaluation) for tourism companies and RESTO-tietotaitokilpailut.
26.10.2020 - 18.12.2020
Face-to-face (135h)
Lectures 35h
Project work 30h
Independent study: assignments 25h
Independent study: reading material 45h
03.08.2020 - 30.08.2020
Each assignment has a specific deadline throughout the course.
0 - 40
Bachelor's Degree Programme in Tourism and Service Business
Face-to-face, Online learning
1 cr
4 cr
Liiketoimintayksikkö
English
Heidi Luck
Main Campus
15.02.2021 - 28.05.2021
02.11.2020 - 30.11.2020
0 - 45
Bachelor's Degree Programme in Tourism and Service Business
Face-to-face
Liiketoimintayksikkö
Finnish
Verkko-opiskelu oppimisympäristössä (Optima). Työtila aukeaa viikolla 36.
Opintojakso esitellään ja startataan yhdessä kontaktipäivässä 10.9.2020 klo 13:00.
Muut webinaarit maanantaisin klo 17-19 seuraavasti:
5.10.2020
9.11.2020
7.12.2020 (not translated)
Tiimityöskentely oppimispiireissä
Videointitehtävät opiskelijan valitsemassa kohdeyrityksessä päivittäisjohtamisen osa-alueilla Palautekeskustelut oppimispiireissä webinaareissa
Kirja-analyysi lukupiirissä x 2
Reflektoiva yksilötehtävä
Portfolio (not translated)
Johtamisen aihealueen mukaan opiskelijan itse suosituslistalta valitsemia teoksia yhteensä 2 kpl
Verkko-opiskelumateriaali
Suositellaan myös luettavaksi: Vepsäläinen, J. 2016. Ruokaketjun osaamistarpeet tulevaisuudessa. Opetushallitus. (not translated)
Kaisa Kokko, Tarja Viitanen
Opintojakson tehtävien suorittamista varten opiskelija valitsee itselleen case-yrityksen palveluliiketoiminnan toimialalta. (not translated)
Opintojakson suoritus (hyväksytty / hylätty) arvioidaan yksilö- ja ryhmätehtävien perusteella.
Opintojaksolla ei ole erillistä tenttiä. (not translated)
02.09.2020 - 31.12.2020
10 op = 270 opiskelijan työtuntia
Webinaareihin osallistuminen (3 x 2 h)
Päivittäisjohtamisen osa-alueiden havainnointi ja raportointi videomuodossa case-yrityksessä
Ryhmätyöskentely oppimispiirissä
Portfolion työstäminen yksilötyönä
Itsereflektointi (not translated)
03.08.2020 - 30.08.2020
Opintojakso jakautuu kolmeen päivittäisjohtamisen alateemaan:
1. Itsensä johtaminen
2. Tunnusluvut johtamisessa
3. Asiakkuuksien johtaminen (not translated)
Hyväksilukeminen (korvaaminen ja sisällyttäminen)
Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
Opinnollistaminen
Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta. (not translated)
0 - 40
Bachelor's Degree Programme in Tourism and Service Business
Online learning
2 cr
10 cr
Liiketoimintayksikkö
English
webinars, workshops and learning assignments
Jobber, D. and Lancaster, G. 2015. Selling and Sales Management, Pearson Kotler, P. and Keller, K.L. 2009. A Framework for Marketing Management, Pearson.Journal of Selling and Sales Management
Päivi Könönen
Main Campus
11.01.2021 - 12.05.2021
lectures / webinars 15 h virtual study 50 h assignments 35 h independent study 35 h Total 135 h
02.11.2020 - 30.11.2020
Learning assignments 100 %
Peer/group evaluation
Attendance & active participation
Self-reflection
0 - 40
Avoin amk 5 (not translated)
Bachelor's Degree Programme in Tourism and Service Business
Online learning
5 cr
Liiketoimintayksikkö
English
Studying 100% online.
Flipped learning: The course is divided into learning tracks/themes. Each track contains the following steps supporting students learning process.
1. Expertise lecture relating to each track/theme available
2. Additional study/support material relating to the track/theme
3. Individual assignments
4. Webinars; individual assignment reviews and discussions
5. Both expertise lectures and webinars will be recorded for students further usage
The support during the course will be available in the following way:
1. Introduction to each track/theme
2. Support for individual assignments
3. Written feedback of each individual assignment
4. Peer review as a part of webinars (for example videos and blogs)
5. Individual review at the end of the course in a written form
Jobber, D. and Lancaster, G. 2015. (10th Edition) Selling and Sales Management, Pearson. Other material will be supported by the lecturer.
Tanja Shemeikka
Business life lectures based on themes/tracks. (to be confirmed)
Main Campus
No exam, the course grade is based on individual assignments.
02.09.2020 - 18.12.2020
Pre-studies for each track/theme by extra literature 5*2h =10h
Expertise lectures 5*2h=10h
Visiting lectures (business life visitors, to be confirmed) 5*1h=5h
Individual assignments 90h
Interactive webinars (incl. individual assignments reviews and discussions) 10*2 h = 20h
03.08.2020 - 30.08.2020
The course is based on pre-studies, expertise lectures, individual assignments, visiting lecturers (to be confirmed) and interactive webinars.
Recognition of Prior Learning and experience
More information from the lecturer and JAMK Study Guide
0 - 40
Course grade will be formed by:
Individual assignments
Students individual review of the assignments
Peer reviews of the individual assignments (videos and blogs)
Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Tourism and Service Business
Online learning
5 cr
Liiketoimintayksikkö
English
Heidi Luck
Main Campus
26.10.2020 - 18.12.2020
03.08.2020 - 30.08.2020
0 - 55
Avoin AMK 3
Vaihto-opiskelijat 15 (not translated)
Bachelor's Degree Programme in Tourism and Service Business
Face-to-face
Liiketoimintayksikkö
English
lectures
group discussions
presentations
Analysis assignment
diary
peer evaluation
self-assessment
Mason, P. 2016 (3rd edition). Tourism impacts, planning and management. Routledge.
Other materials provided by the lecturer of the course
Suvi Ahonen, Minna Tunkkari-Eskelinen
Main Campus
International visiting lecturers
15.02.2021 - 28.05.2021
10.02.2021 - 28.02.2021
0 - 55
Open UAS 3
Bachelor's Degree Programme in Tourism and Service Business
Face-to-face, Online learning
2 cr
2 cr
Liiketoimintayksikkö
English
Contact lectures
Individual and group assignments
Company visits
Wood Raoy C.(edit.). 2018. Hotel accommodation management. Abingdo.
Other materials specified by the teacher
Susanna Nuijanmaa, Elisa Närhi
Company visits
Main Campus
26.10.2020 - 18.12.2020
Lectures 48
Individual studying 77
Group work 10
Total 135
03.08.2020 - 30.08.2020
0 - 30
Exchange students 15
Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Tourism Management
Face-to-face
Liiketoimintayksikkö
English
Contact lectures
Individual and group assignments
Company visits
Wood Raoy C.(edit.). 2018. Hotel accommodation management. Abingdo.
Other materials specified by the teacher
Susanna Nuijanmaa
Company visits
Main Campus
22.03.2021 - 14.05.2021
Lectures 48
Individual studying 77
Group work 10
Total 135
10.02.2021 - 28.02.2021
0 - 30
Exchange students 15
Open UAS 3
Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Tourism Management
Face-to-face
Liiketoimintayksikkö
Finnish
Seminars online and also face-to-face contact
Peer discussion and support
Presentation of the thesis in small group meetings
Independent work: taking care of agreements and research permits related to the thesis, implementing the functional or empirical phase and collecting and analyzing material or data, writing a thesis according to JAMK's reporting or project guidelines, presenting the thesis.
On the basis of systematic information seeking, the student obtains scientific literature suitable for the topic, problem solving and development or research methods of the thesis, which are referred to in the thesis in accordance with JAMK's reporting guidelines
Tarja Niemelä, Elina Vaara
The thesis is done as a working life-oriented research-based development work or research. It can also be connected to RDI project.
Main Campus
01.09.2020 - 18.12.2020
Implementation phase (10op)
- Empirical and functional phase, data collection and analysis
- Participation in small group and individual meetings
- Thesis writing, presentation in seminar, evaluation, archiving and publishing
Total 10 cr (the workload of one credit is 27 hours)
03.08.2020 - 30.08.2020
Thesis implementation:
- empirical or functional implementation phase of the thesis, data collection and analysis
- thesis reporting and evaluation: Thesis writing, presentation in seminar, evaluation, archiving and publishing
0 - 50
The thesis is assessed with separate thesis evaluation criteria.
The main supervisor of the thesis provides developmental feedback throughout the thesis process.
Assessment methods: self-assessment, thesis statement - host company or organisation, supervisor's assessment, the assessment decision based on these documents is made by the thesis working group according to the degree regulations
Bachelor's Degree Programme in Tourism and Service Business
Online learning
10 cr
10 cr
Liiketoimintayksikkö
Finnish
Verkko-opiskelu oppimisympäristössä (Optima).
Opintojakso esitellään ja startataan yhdessä aloituswebinaarissa 27.10.20 klo 10.15-12.15
Muut webinaarit tiistaisin klo 10.15-12-15
24.11.20
19.1.21
23.2.21 (not translated)
Tiimityöskentely oppimispiireissä
Videointitehtävät opiskelijan valitsemassa kohdeyrityksessä päivittäisjohtamisen osa-alueilla Palautekeskustelut oppimispiireissä webinaareissa
Kirja-analyysi lukupiirissä x 2
Reflektoiva yksilötehtävä
Portfolio (not translated)
Johtamisen aihealueen mukaan opiskelijan itse suosituslistalta valitsemia teoksia yhteensä 2 kpl
Verkko-opiskelumateriaali
Suositellaan myös luettavaksi: Vepsäläinen, J. 2016. Ruokaketjun osaamistarpeet tulevaisuudessa. Opetushallitus. (not translated)
Tarja Viitanen
Opintojakson tehtävien suorittamista varten opiskelija valitsee itselleen case-yrityksen palveluliiketoiminnan toimialalta. (not translated)
Main Campus
Opintojakson suoritus (hyväksytty / hylätty) arvioidaan yksilö- ja ryhmätehtävien perusteella.
Opintojaksolla ei ole erillistä tenttiä. (not translated)
Opintojaksolla tarkastellaan monikulttuurisuuden johtamista esimiestyössä (not translated)
26.10.2020 - 26.03.2021
Laskennallinen ajankäyttö on 270 tuntia
Ryhmätyöskentely (30 h)
Itsenäinen työskentely (42 h)
Alkutehtävä oma oppimisen ekosysteemi, yksilötehtävä (5 h)
Tehtävä 1: Oppimistehtävä Itsensä Johtaminen (30 h), ryhmätyö
Tehtävä 2: Oppimistehtävä Tunnusluvut johtamisessa, ryhmätyö (30 h)
Tehtävä 3: Oppimistehtävä Asiakkuuksien johtaminen, ryhmätyö (30 h)
Tehtävä 4: Portfolio, yksilötehtävä (60 h)
Lukupiirit (37 h)
Itse-/vertaisarviointi, yksilötehtävä (6 h) (not translated)
03.08.2020 - 30.08.2020
Opintojakso jakautuu kolmeen päivittäisjohtamisen alateemaan:
1. Itsensä johtaminen
2. Tunnusluvut johtamisessa
3. Asiakkuuksien johtaminen (not translated)
Hyväksilukeminen (korvaaminen ja sisällyttäminen)
Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
Opinnollistaminen
Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta. (not translated)
15 - 40
Oppimisen arviointi on ns. kehittävää arviointia. Opintojakson aikana saat palautetta jokaisen oppimistehtävän jälkeen. Annat ja saat myös koko opintojakson ajan vertaispalautetta. Itsearviointi on oleellinen osa opintojakson sisältöä. (not translated)
Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Tourism and Service Business
Online learning
10 cr
Liiketoimintayksikkö
Finnish
Individual learning tasks
Small group work and learning together
Flipped learning
Lectures or Webinars
Online exam
Dodd, S-J. & Epstein, I. 2012. Practice-based research in social work: a guide for reluctant researchers. London; New York: Routledge.
Bryman, A. 2012. Social research methods. Oxford: Oxford University Press cop.
Yin, R. K. 2018. Case study research and applications : design and methods. Los Angeles: Sage.
Ethical principles and ethical review in human sciences. 2020. Finnish National Board on Research Integrity. www.tenk.fi/en
Responsible conduct of research and procedures for handling allegations of misconduct in Finland. 2012. Finnish National Board on Research Integrity. www.tenk.fi/en
Legendary quantitative support material:
Huff, D. & Geis Irwvin, k.. (1993). How to lie with statistics. New York: W.W. Norton.
Tarja Niemelä, Elina Vaara
Main Campus
Online exam will be done at informed time.
An unsuccessful online exam can be done again in two sessions.
02.09.2020 - 18.12.2020
- lectures/online lectures 24 h
- learning tasks 45 h
- studying the course material 20 h
- preparation for the exam 26 h
- thesis subject 20h
Total 135 hours.
03.08.2020 - 30.08.2020
Research process
Thesis structure
Research ethics
Qualitative research
Quantitative research
Development research
Thesis theme
0 - 40
Bachelor's Degree Programme in Tourism and Service Business
Online learning
5 cr
5 cr
Liiketoimintayksikkö
Finnish
Individual learning tasks
Small group work and learning together
Flipped learning
Lectures or Webinars
Online exam
Dodd, S-J. & Epstein, I. 2012. Practice-based research in social work: a guide for reluctant researchers. London; New York: Routledge.
Bryman, A. 2012. Social research methods. Oxford: Oxford University Press cop.
Yin, R. K. 2018. Case study research and applications : design and methods. Los Angeles: Sage.
Ethical principles and ethical review in human sciences. 2020. Finnish National Board on Research Integrity. www.tenk.fi/en
Responsible conduct of research and procedures for handling allegations of misconduct in Finland. 2012. Finnish National Board on Research Integrity. www.tenk.fi/en
Legendary quantitative support material:
Huff, D. & Geis Irwvin, k.. (1993). How to lie with statistics. New York: W.W. Norton.
Tarja Niemelä, Elina Vaara
Main Campus
Online exam will be done at informed time.
An unsuccessful online exam can be done again in two sessions.
03.09.2020 - 18.12.2020
- lectures/online lectures 24 h
- learning tasks 45 h
- studying the course material 20 h
- preparation for the exam 26 h
- thesis subject 20h
Total 135 hours.
03.08.2020 - 30.08.2020
Research process
Thesis structure
Research ethics
Qualitative research
Quantitative research
Development research
Thesis theme
0 - 45
Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Tourism and Service Business
Online learning
5 cr
5 cr
Liiketoimintayksikkö
Finnish
Thesis process begins when you have made an electronic proposal for the thesis topic and you have been named the main supervisor. The main supervisor schedules the small group and individual supervision of the thesis with his / her group. Small group and individual counselling meetings are on-line and face-to-face.
Small group and individual meetings held by the main supervisor online and also face-to-face contact
Peer discussion and support
Presentation of the thesis topic and plan in small group meetings
Information seeking workshops held by an Information Specialist
A separate implementation of thesis writing provided by the JAMK Language Center
Independent work: systematic information seeking, writing a thesis plan, taking care of agreements and research permits related to the thesis, implementing the functional or empirical phase and collecting and analyzing material or data, writing a thesis according to JAMK's reporting or project guidelines, presenting the thesis, self-evaluation
On the basis of systematic information seeking, the student obtains scientific literature suitable for the topic, problem solving and development or research methods of the thesis, which are referred to in the thesis in accordance with JAMK's reporting guidelines
Minna Junttila, Kaisa Kokko, Francesca Allievi, Heidi Luck, Kimmo Aho, Anita Hukkanen, Tarja Niemelä, Elina Vaara, Janne-Valtteri Nisula, Karoliina Väisänen, Petra Blinnikka, Suvi Ahonen, Tarja Viitanen, Minna Tunkkari-Eskelinen, Sisko Riihiaho, Henna Siltanen, Susanna Nuijanmaa
The thesis is done as a working life-oriented research-based development work or research. It can also be connected to RDI project.
Main Campus
01.09.2020 - 11.05.2021
1. Thesis planning 81 hours (3 cr)
- Information seeking workshops - carried out by an Information Specialist
- Systematic information seeking and familiarization with source material independently
- Writing and presenting a thesis plan and participating in small group and individual meetings
- Management of agreements and necessary research permit issues
2. Thesis writing conducted by JAMK Language Center 54 hours (2 cr)
3. Implementation phase 162 hours (6 cr)
- Empirical and functional phase, data collection and analysis
- Participation in small group and individual meetings
4. Thesis reporting and evaluation 108 hours (4 cr)
- Thesis writing, presentation, evaluation, archiving and publishing
Total 405 hours (15 cr, the workload of one credit is 27 hours)
03.08.2020 - 31.07.2021
0. The thesis process begins with an electronic topic proposal and the appointment of a main supervisor.
1. Thesis planning: information acquisition workshops, small group and individual supervision. presentation and approval of the thesis plan incl. data or material collection instruments, thesis agreement and necessary research permitions
2. Writing a thesis, a separate non-stop implementation by the Language Center, to which you register
3. Thesis implementation: empirical or functional implementation phase of the thesis, data collection and analysis
4. Thesis reporting and evaluation: Thesis writing, presentation, evaluation, archiving and publishing
0 - 200
The thesis is assessed with separate thesis evaluation criteria.
The main supervisor of the thesis provides developmental feedback throughout the thesis process.
Assessment methods: self-assessment, thesis statement - host company or organisation, supervisor's assessment, the assessment decision based on these documents is made by the thesis working group according to the degree regulations
Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Tourism and Service Business
Face-to-face
15 cr
Liiketoimintayksikkö
There is no implementations attached to this degree programme.