Individual learning assignments: essays
Bordoloi, S., Fitzsimmons, J. A. & Fitzsimmons, M. J. 2019. Service Management: Operations, Strategy, Information Technology. 9th edition. New York: McGraw-Hill Education.
Fitzsimmons, J. A., Fitzsimmons, M. J. & Bordoloi, S. 2014. Service Management: Operations, Strategy, Information Technology. 8th edition. New York: McGraw-Hill Education.
Turunen, T. 2013. Organizing Service Operations in Manufacturing. Aalto University publication series DOCTORAL DISSERTATIONS. Helsinki: Unigrafia Oy.
Articles given by the lecturer based on the webinars/ lectures
07.02.2023 - 07.05.2023
Completion of orientation assignment is a sign of your participation in the course. Orientation assignment should be made before the first webinar.
The course is modular, where it takes 2-3 weeks to complete the materials and learning tasks of the modules.
The course has 3 webinars
01.11.2022 - 05.01.2023
0 - 40
Avoin amk 10 sisältyy max-paikkoihin (not translated)
Master’s Degree Programme in Tourism and Hospitality Management
School of Business