Curricula

Objective

Purpose of the course

You will have learned a number of different skills and knowledge in the courses. These skills include, for example, development, content production and business. However, you may not yet be able to combine these skills into a whole where you could apply these skills. The answer to this is a customer project.

After the course, you will be able to independently implement a customer-oriented project. In addition to customer service, you have acquired new technical or content production skills and are able to apply it to customers' needs. You have gained understanding of the importance of communication and reporting with the client in a deeper way, and you will be able to organize and facilitate different types of events (eg training).

Course competences

- Operating in a workplace: Is able to act professionally in communication and interaction situations at a workplace.
- Proactive development: Is able to work in projects in cooperation with actors of different fields.
- Software Engineering: Is familiar with tools and methods related to software engineering and able to apply the knowledge in practical work.
- Sofware Engineering: Is able to define, plan, test and/or implement software products.

Learning outcomes

After completing the course, you have gained experience in collaboration, communication and reporting skills in customer projects. You will be able to independently carry out a customer-centric project within the scope of your skills. In addition to customer service, you will have acquired new technical or content production skills and will be able to apply them in customer projects.

Content

The key contents are understanding the customer's needs, defining and producing the output of the project, organizing one's own work and the entire customer project, and reporting the output in a way that is appropriate for the project.

Qualifications

Basic knowledge of project management, software and content development and technologies selected together with the customer.

Assessment criteria, approved/failed

The approved completion of the course requires an independently implemented project together with the client, and the perception and documentation of the client's need in a manner agreed with the client. The author(s) produce a project plan and an agreement in which the project is agreed with the client. The student keeps track of the time spent and produces the final report of the project. The results of the projects will be presented in an appropriate way (eg final seminar, video presentation).