Oman työn kehittäminen, johtaminen ja palvelumuotoilu (5cr)

Code

General information

Timing: 01.01.2020 - 31.07.2020; Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 5 cr

Mode of delivery: Face-to-face

Unit: School of Health and Social Studies

Teaching languages: Finnish

Teachers: Kari-Pekka Murtonen; Suvi Salminen

Groups: VAz20K2
5.jakson ja kesän 2020 opinnot, Hyvin opintojaksot

Course: SZXX1805

Unfortunately, no reservations were found for the realization Oman työn kehittäminen, johtaminen ja palvelumuotoilu SZXX1805-0K0Z1. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.

Evaluation scale

Pass/Fail

Objective

The student understands versatile connections of work and can act in roles of a work community.
The student knows what is work development and leadership in the interprofessional organizations that use digitalization and connections.
The student recognizes and can use methods of service design in client processes.

Content

Basis of professional development in work environment, leadership and cost-consiousness.
Work roles in different organizations and connections.
The change of work cultures and organizational structures in the area of social- and health reform
Basis and methods of service design
Digitalization supporting client centered work

Materials

Ahonen, T. 2017. Palvelumuotoilu sotessa. Palvelumuotoilun käsikirja sosiaali- ja terveysalan palvelujen kehittämiseen 2.Mönkkönen, K. & Roos, S. 2009. Työyhteisötaidot. Salmimies, R. & Ruutu,S. Itsensä johtaminen.

Completion alternatives

Exam related to leadership, development of work and service design.Casework related to interprofessional distant- and digital services and service design. Case presentations during interprofessional ¿case-days¿.

Student workload

54 (2ects) Studying the online material related to leadership and work development. 81h (3ects) Case work related to interprofessional distant- and digital services and service design (studying JAMK´s projects and other resources, case work in ad interprofessional team, case presentation in a case day or a case webinar.)

Assessment criteria, approved/failed

PASSED The student can name and explain the basis of leadership, work development and methods of service design. The sudent can apply knowlege about leaderhip and work roles when planning a client process based on service design. The student can apply some of the benefits of professional networks and digital services.

Qualifications

Course JAMK Innovation Week or competences to use a user-cenric problem solving method.