IT Service Management (6cr)
Code
General information
- Enrollment
- 05.08.2024 - 31.12.2026
- Registration for the implementation has begun.
- Timing
- 05.08.2024 - 31.12.2026
- Implementation is running.
- Number of ECTS credits allocated
- 6 cr
- Institution
- Metropolia University of Applied Sciences, Karaportti 2
- Teaching languages
- English
- Seats
- 0 - 5000
- Course
- C-10065-TT00CC68
Unfortunately, no reservations were found for the realization IT Service Management C-10065-TT00CC68-3036. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation methods and criteria
Pass after all of lectures has been done and Final Exam has been passed.
Evaluation scale
Hyväksytty/Hylätty
Content scheduling
Up to Student her-/himself.
Objective
After the course, the student: - Understands the negotiation situation in ICT services business; - Is able to develop service processes according to the industry standards.
Content
After the course, the student: - Understands the negotiation situation in ICT services business; - Is able to develop service processes according to the industry standards.
Location and time
Up to Student her-/himself.
Materials
Can be find via Study environment.
Teaching methods
100% online (Self-Study) course.
Employer connections
N/A
Exam schedules
Can be find via study environment.
International connections
N/A
Completion alternatives
N/A
Student workload
Up to Student her-/himself.