Health and Social Services to Different Age of PeopleLaajuus (1 cr)

Objective

Student is able to - Compare and help the client choose the appropriate electronic health and social care service. - Understand the role of your professional group in customer-oriented health and social care. - Understand the changing paradigm shift where the customer’s position is at the heart of the service system (the welfare ecosystem). - Identify electronic service paths in different service systems. - Compare different types of electronic transaction services and virtual receptions from the user's point of view.

Content

- Health and social care service system - The usefulness of electronic health and social services - Various electronic service environments and tools - Roles of customer-oriented health and social care actors - Electronic service paths and electronic transaction services