Working Life Communication (3 cr)

Evaluation scale

Pass/Fail

Objective

You can obtain the abilities to communicate in your own field of expertise.

You understand the meaning of communication in the workplace and as a part of your professional skills. You are aware of the components which help you to succeed in communication situations. You have the ability to develop your skills in order to take part in work conversations, express opinions in meetings and write in a formal way.

You also learn how to work in projects, write a common text in a group and adapt Office 365 tools.

You can give an illustrative expert presentation. You can justify your opinions and give and receive feedback. You can recognize essential ways to take part in typical working life conversations. You can act as an effective conversational partner. You can produce documents and other texts according to instructions and models. You can write text in an appropriate manner. You can analyze your own communication skills. You are aware of the impact of your communication style. You recognize the factors of the communication process and the role of communication as a part of your expertise.

Communication and Team-working: You are able to communicate effectively as an individual and as a member of a team with specialists in your own field as well as with other groups of professionals.

Content

Organizing, leading and documenting discussions in the workplace, also virtually. Project work skills.

Expert statements and presentations.

Development of communication skills, reflection, analysis and observation of communication situations and skills. Giving and receiving feedback, The role of various cultures in communication. Online communication in working life.

Producing appropriate text and writing common text in a group.

Teaching methods

The course is intended for students studying in Finnish-language degree programs. The language of instruction and completion is Finnish.

Online implementation, working in project groups.

The workspace in Moodle will open at the latest at the start of the course. The Zoom link will also be provided via email/workspace before the introductory webinar.

Meetings are on Tuesday evenings in Zoom (attendance is mandatory):

- September 3, 4:30 PM - 5:15 PM: Introduction and course info
- September 10, 4:30 PM - 6:30 PM: Initial meetings and organization of project groups
- September 24, 4:30 PM - 6:00 PM: Information and practice on presentations, project follow-up
- October 8, 4:30 PM - 5:15 PM: Information on meetings and professional texts, project follow-up

Presentation days in Zoom (reserve these times, the schedule will be specified during the course):

- October 22, 4:15 PM - 7:00 PM
- October 29, 4:15 PM - 7:00 PM
- November 5, 4:15 PM - 7:00 PM
- November 12, 4:15 PM - 7:00 PM

Additionally, project groups will have their own meetings, which will be scheduled within the group at the start of the course.

Student workload

Oppimistehtäviä on seitsemän:

Tehtävä 1 Minä viestijänä -essee (yksilö)
Tehtävä 2 Projektiryhmän aloituspalaveri (ryhmä)
Tehtävä 3 Projektisuunnitelma (ryhmä)
Tehtävä 4 Suullinen esitys (ryhmä)
Tehtävä 5 Projektiryhmän päätöspalaveri (ryhmä)
Tehtävä 6 Päätöspalaverin muistio (ryhmä)
Tehtävä 7 Itsearviointi (yksilö)

Opintojaksoon ja työtilaan tutustuminen, ryhmäytyminen 5 h
Kontaktitunnit, zoomissa tapaamiset, palaverit 20 - 30 h
Itsenäinen työskentely, tehtävien tekeminen 15 - 25 h
Projektityöskentely 30 - 35 h

Yhteensä 81 h

Assessment criteria, approved/failed

Tunnistat viestintäprosessin osatekijät ja viestinnän roolin osana ammattitaitoa. Osaat eritellä omia viestintätaitojasi ja hyödyntää saamaasi palautetta sekä osaat antaa muille rakentavaa palautetta. Olet tietoinen oman viestintätyylisi vaikutuksesta viestintätilanteessa. Osaat toimia työkeskustelujen menettelytapoja noudattaen ja osaat arvioida niitä ja hyvän keskustelutaidon piirteitä, kuten läsnäoloa ja kuuntelemisen taitoa. Osaat pitää tehtävänannon mukaisen asiantuntijaesityksen (tyylilaji) ja havainnollistaa sitä. Osaat kohdentaa viestisi ja pyrit olemaan vuorovaikutuksessa yleisösi kanssa. Osaat tuottaa asiakirjoja ja muita asiatekstejä ohjeiden ja mallien mukaan ja asiatyylillä. Osaat toimia projektiryhmässä aktiivisesti ja vastuullisesti ja osallistut opetuskeskusteluihin.