Working Life Communication (3 cr)

Evaluation scale

Pass/Fail

Content scheduling

Meetings are conducted as per the designated schedule. The study course tasks are allocated across these meetings based on the schedule outlined in Moodle.

Objective

You can obtain the abilities to communicate in your own field of expertise.

You understand the meaning of communication in the workplace and as a part of your professional skills. You are aware of the components which help you to succeed in communication situations. You have the ability to develop your skills in order to take part in work conversations, express opinions in meetings and write in a formal way.

You also learn how to work in projects, write a common text in a group and adapt Office 365 tools.

You can give an illustrative expert presentation. You can justify your opinions and give and receive feedback. You can recognize essential ways to take part in typical working life conversations. You can act as an effective conversational partner. You can produce documents and other texts according to instructions and models. You can write text in an appropriate manner. You can analyze your own communication skills. You are aware of the impact of your communication style. You recognize the factors of the communication process and the role of communication as a part of your expertise.

Communication and Team-working: You are able to communicate effectively as an individual and as a member of a team with specialists in your own field as well as with other groups of professionals.

Content

Organizing, leading and documenting discussions in the workplace, also virtually. Project work skills.

Expert statements and presentations.

Development of communication skills, reflection, analysis and observation of communication situations and skills. Giving and receiving feedback, The role of various cultures in communication. Online communication in working life.

Producing appropriate text and writing common text in a group.

Materials

Liukko, S. & Perttula, S. (2019). Opinnäytetyön raportointi. Jyväskylän ammattikorkeakoulu. Ohjetta päivitetään vuosittain. https://help.jamk.fi/raportointiohje/fi/

Teaching methods

Online implementation

If you are applying for accreditation of your competence, please do not enroll in the implementation.

With the online format, we will be working in project groups based on the course's shared schedule. This course is not entirely self-paced, and the webinars will not primarily be pre-recorded sessions.

The learning platform used will be Moodle, which will be accessible at the latest by the course start date. Webinars will take place on Zoom as per the assigned reading schedule, with the link being provided on Moodle. Participating in the webinars requires a working camera, headphones and microphone. Webinars are going to be interactive by default so cameras will be on unless instructed otherwise.

The course begins with a preliminary assignment (Me as a communicator essay) deadline 30.10.2025. First webinar on 31.10.2025 at 9 - 11. You must be present if you intend to begin the course.

Exam schedules

Assignment return times and redo times are displayed in Moodle's workspace.

Completion alternatives

Studyfication

Student workload

The course includes seven learning tasks:
Task 1 Me as a communicator essay (individual) deadline 30.10.2025
Task 2 Project group kick-off meeting (group)
Task 3 Project plan (group)
Task 4 Oral presentation (group)
Task 5 Closing meeting of the project group (group)
Task 6 Decision meeting memorandum (group)
Task 7 Self-assessment (individual)

Getting to know the course and the workspace, grouping 5 h
Zoom meetings, meetings 20 - 30 h
Independent work, doing tasks 15 - 25 h
Project work 30 - 35 h
a total of 81 h

Assessment criteria, approved/failed

Tunnistat viestintäprosessin osatekijät ja viestinnän roolin osana ammattitaitoa. Osaat eritellä omia viestintätaitojasi ja hyödyntää saamaasi palautetta sekä osaat antaa muille rakentavaa palautetta. Olet tietoinen oman viestintätyylisi vaikutuksesta viestintätilanteessa. Osaat toimia työkeskustelujen menettelytapoja noudattaen ja osaat arvioida niitä ja hyvän keskustelutaidon piirteitä, kuten läsnäoloa ja kuuntelemisen taitoa. Osaat pitää tehtävänannon mukaisen asiantuntijaesityksen (tyylilaji) ja havainnollistaa sitä. Osaat kohdentaa viestisi ja pyrit olemaan vuorovaikutuksessa yleisösi kanssa. Osaat tuottaa asiakirjoja ja muita asiatekstejä ohjeiden ja mallien mukaan ja asiatyylillä. Osaat toimia projektiryhmässä aktiivisesti ja vastuullisesti ja osallistut opetuskeskusteluihin.

Further information

Online implementation

With the online format, we will be working in project groups based on the course's shared schedule. This course is not entirely self-paced, and the webinars will not primarily be pre-recorded sessions.

The learning platform used will be Moodle, which will be accessible at the latest by the course start date. Webinars will take place on Zoom as per the assigned reading schedule, with the link being provided on Moodle. Participating in the webinars requires a working camera, headphones and microphone. Webinars are going to be interactive by default so cameras will be on unless instructed otherwise.

If you are applying for accreditation of your competence, please refrain from registering for the course.

The course begins with a preliminary assignment (Me as a communicator essay) deadline 30.10.2025. First webinar on 31.10.2025 at 9 - 11. You must be present if you intend to begin the course.