Curricula

Objective

After completing this course, you will be able to:
identify the key factors and stages of change processes
act as a supervisor during changes
recognize the importance of emotions in change
apply various practices to engage staff in changes
describe your own change capability.

Competencies
Operating in a workplace
sustainable development
proactive development

Content

Models of change management
Processes and practices of operational development
Tools for leading change
Supervisor and individual in change