Vaativa asiakastyöLaajuus (5 cr)

Objective

After the course student:

• Can design, manage and evaluate client processes and make an overall assessment of their impact  
• Is be able to make use of a multi-professional environment and teams, as well as different organizations and experts in the field of client work

Content

Core content

• The specificity of demanding client work  
• Social problems and exclusionary mechanisms 
• Criminal justice work, substance abuse and mental health, specific issues in child protection (foster care), disability services, social gerontology,
neuropsychiatry, violence, diversity 
• Documentation

Assessment criteria, satisfactory (1)

Sufficient level (1)

You will identify the key knowledge base of social guidance and use it in demanding client work. You identify the principles and starting points for multidisciplinary work. You understand client processes and the basis for an overall assessment of their impact.

Satisfactory (2)
You identify and apply the key knowledge base of social guidance and use it in demanding client work. You apply the principles and starting points of multidisciplinary work. You understand client processes and the basis for an overall assessment of their impact.

Assessment criteria, good (3)

Good (3)

You can apply and analyse the key knowledge base of social guidance and use it in demanding client work. You analyse the basis and starting points for multidisciplinary work. You will be able to plan, manage and evaluate client processes and make an overall assessment of their impact.

Excellent (4)

You can apply, analyse and evaluate the key knowledge base of social guidance and use it in demanding client work. You analyse and evaluate the basis and starting points of multidisciplinary work. You will be able to plan, manage and evaluate client processes and make an informed overall assessment of their impact.

Assessment criteria, excellent (5)

Excellent (5)

In addition to the above, you will demonstrate a considerable understanding of demanding client work, planning, managing and evaluating client processes and be able to combine a wide range of knowledge in the development of client processes.

Materials

Payne, M. 2020. How to Use Social Work Theory in Practice. Policy Press.

Raitakari, S., Harrikari, T., Hekkala, M. & Kivipelto, M. (toim.) Sosiaalityö kriiseissä ja poikkeuksellisissa olosuhteissa. Sosiaalityön tutkimuksen vuosikirja 2023. Saatavana verkossa.

Arnkil, T., E. 2020 Kunnioittava ja toivoa herättävä kohtaaminen. Helsinki: THL.Julkaisun pysyvä osoite on
https://urn.fi/URN:ISBN:978-952-343-495-0

Raatikainen, E. 2015. Lujita luottamusta: Asiakassuhteen rakentaminen sosiaali- ja terveysalalla. PS-kustannus.

Mönkkönen, K. 2018: Vuorovaikutus asiakastyössä. Asiakkaan kohtaaminen sosiaali- ja terveysalalla. Tallinna: Gaudeamus.

Seppänen, M. 2021. Tunnetaidot voimavarana: Opas sosiaali- ja terveysalalle. PS-kustannus.