International Sales NegotiationsLaajuus (5 cr)

Objective

The student gains a basic understanding of sales processes, methods and the sales pipeline while developing sales skills and techniques. The student recognizes the role of culture in negotiations and can demonstrate the use of diplomatic and persuasive communication techniques in negotiations.

Content

Sales processes, skills and techniques. Intercultural approaches and communication techniques in negotiation.

Qualifications

-

Assessment criteria, satisfactory (1)

Assessment will be based on written tasks for course units and active attendance.