Orientation to Healthcare and Social ServicesLaajuus (1 cr)
Course unit code: SZZZ2020
General information
- Credits
- 1 cr
- Teaching language
- Finnish
- Responsible person
- Minna Seikkula
Objective
Learning outcomes in the course
You understand the concept of customer orientation and the importance of legislation that defines your status and rights.
Content
Customer orientation and individual needs in the social and health sector
Customer involvement and involvement in social and health services