Transforming Leadership and Service CultureLaajuus (5 cr)

Objective

The student
- recognises change in the operating environment and working life on a theoretical level and in his or her professional field
- is familiar with the operating logic and content of the latest management thinking and models of management
- is capable of assessing the development needs in his or her own work and masters a set of principle workplace community and management development tools
- is able to lead processes of change

Content

- Increasingly diverse operating environment and management of diversity especially in public administration and public administration and private enterprise interfaces
- New management thinking.
- Client-oriented and -driven operating models and service culture.
- Shared leadership and new forms of organisation.
- Change management and workplace community development tools
- Remote management, multi-site leadership and self-management
- The challenges of integration of public and private service production in the social and health care sectors

Qualifications

The student must master YSKJ0100 Leadership Theory and Practice Competences and key concepts.

Assessment criteria, satisfactory (1)

Fail 0
The student does not reach the minimum objectives of the course.

1 (Adequate)
The student recognizes the basics of new management thinking and thinking related to change in the operating environment
The student understands some of the mechanisms of evolving management
- The student knows some management and workplace community development tools
- The student knows the basics of change management

2 (Satisfactory)
The student is able to apply new management approaches in his / her own work
- The student is able to lead the work communities as required by the change in the operating environment
- The student are able to apply the mechanisms of renewed leadership in his/her own work
- The student is able to lead a change

3 (Good)
- The student manages the new management approaches in his / her own work
- The student is able to analyze changes in the operating environment and change his/her own management activities as needed
- The student is able to analyze the organizational culture of his/her work community and master some of the organizational culture models and mechanisms of change
- The student is able to analyze him/herself as a leader

4 (Very good)
- The student has internalized the activities according to the new management concept into his/her own leadership
- The student sees the opportunities of change in the operating environment and is able to create new operating models for both his/her own management and the work community
- The student is able to lead the change of organizational culture in the long run towards new
- The student is able to carry out self-analysis and set themselves legitimate goals as leaders in development

5 (Excellent)
- The student is able to critically evaluate the theoretical starting points and practical applications of new management thinking
- The student sees the potential of change in the operating environment, is able to evaluate the workings of his / her own work community and is able to create well-founded alternatives for the development of work and operations
- The student is able to evaluate the critical points of advancement of organizational culture and see the role of his/her work community in the progress of change
- The student are able to carry out critical self-analysis and set his/herselve legitimate goals as a leader in development