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Cross-cultural Management Essentials: Communication, Conflict, and Management Perspectives (5 cr)

Code: HBIB0014-3008

General information


Enrollment

10.02.2021 - 28.02.2021

Timing

15.02.2021 - 28.05.2021

Number of ECTS credits allocated

5 op

Virtual portion

3 op

Mode of delivery

40 % Face-to-face, 60 % Online learning

Unit

Liiketoimintayksikkö

Teaching languages

  • English

Seats

0 - 30

Degree programmes

  • Bachelor's Degree Programme in International Business (AMK)

Teachers

  • Steven Crawford
  • Barbara Crawford

Groups

  • HBI21VKIGS
    Bachelor’s degree in Business Administration, IGS-RH, (Bachelor's)
  • HBI21VK
    Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HBI21VKK
    Bachelor’s degree in Business Administration, Kedge Business School
  • HBI21VKN
    Bachelor’s degree in Business Administration, EM Normandie (Bachelor's)
  • HBI21VKESS
    Bachelor’s degree in Business Administration, ESSCA School of Management, Bachelor’s degree

Objective

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Location and time

The course will be delivered online with some in-class sessions. The Corona virus impact remains for the time being.

Oppimateriaali ja suositeltava kirjallisuus

The learning materials mostly feature published articles. However, for a part of the course the the following book is used: Nigel J. Holden, Cross-Cultural Management: A Knowledge Management Perspective, Harlow, Essex: Pearson Education Limited, 2002 ISBN 027364680X

Teaching methods

This course emphasises experiential, interactive and student-centred pedagogy. This means that students will actively engage with theory. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and project work.

Employer connections

During this course the students will engage with experts in the field, including both future internship and employment prospects.

Exam schedules

This course empathises the completion of small tasks and group-works, and culminates with a small-group project.

International connections

During this course the students will meet experts in the field, including both inside and outside Finland, and including both future internship and employment prospects.

Vaihtoehtoiset suoritustavat

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block, either online or in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours.

Further information

steven.crawford@jamk.fi

Evaluation scale

0-5

Arviointikriteerit, tyydyttävä (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Arviointikriteerit, hyvä (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Assessment criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Qualifications

None