• Performance Management (HL00BD71-3007),
         01.11.2022 – 31.03.2023,  5 cr  (ZJA22SHLKRK) — Face-to-face +-
    Learning outcomes of the course
    The object of the course
    Having taken the course you can direct the organisation and people to act in accordance with the strategy.

    Course competences
    Learning and information management competence​
    Business Competence


    The learning objectives of the course
    You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
    Prerequisites and co-requisites
    Basics in management and leadership
    Course contents
    Factors contributing to performance
    Approaches to performance management
    Analysis and measurement of performance and building of metrics
    Quality management
    Critical success factors
    Performance management systems
    Benchmarking
    Feedback
    Rewards
    Performance and development appraisals
    Assessment criteria
    Assessment criteria - grade 1 and 2
    Sufficient 1
    You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

    Satisfactory 2
    You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
    Assessment criteria - grade 3 and 4
    Good 3
    You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

    Very good 4
    You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
    Assessment criteria - grade 5
    Excellent 5
    You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

    Language of instruction

    Finnish

    Lecturer(s)

    Erica Svärd, Suvi Geier, Minna Koivunen

    Timing

    01.11.2022 - 31.03.2023

    Groups
    • ZJA22SHLKRK
    Degree Programme

    Bachelor's Degree Programme in Business Management

    Mode of delivery

    Face-to-face

    Credits
    • 5 cr
    Unit

    School of Business