• Congress and Meeting Management (MMTE0240-3003),
         01.02.2022 – 01.04.2022,  5 cr  (MTM22VK, ...) — Face-to-face +-
    Learning outcomes of the course
    The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.
    Prerequisites and co-requisites
    The student understands the concepts related to service operations and has basic customer competence. The student understands the general concepts and phenomena related to tourism.
    Course contents
    • Key concepts and phenomena of congress and meeting industry
    • Congress and meeting tourism’s operational structure in Finland and abroad
    • Congress and meeting process and its critical success factors
    Assessment criteria
    Assessment criteria - grade 1 and 2
    1 (Sufficient)
    The student knows the concepts related to congress and meeting industry. The student knows congress and meeting tourism actors and key services. The student knows the basic meeting process and has an ability to apply it in practice.

    2 (Satisfactory)
    The student knows the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and the related key services. The student knows the basic meeting process, critical success factors in it and has an ability to apply those factors in practice.
    3 (Good)
    The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.

    4 (Very Good)
    The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process, analyze factors and apply them in practice in the implementation of high-quality meeting services.

    5 (Excellent)
    The student understands the concepts and phenomena of congress and meeting industry. The student understands the importance and roles of different congress and meeting tourism actors and key services both nationally and internationally. The student is able to analyze critical success factors related to the meeting process and create new high-quality meeting services.
    Assessment criteria - grade 3 and 4
    3 (Good) The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.

    4 (Very Good) The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process, analyze factors and apply them in practice in the implementation of high-quality meeting services.
    Assessment criteria - grade 5
    5 (Excellent) The student understands the concepts and phenomena of congress and meeting industry. The student understands the importance and roles of different congress and meeting tourism actors and key services both nationally and internationally. The student is able to analyze critical success factors related to the meeting process and create new high-quality meeting services.

    Language of instruction

    English

    Planned learning activities, teaching methods and guidance

    This course is implemented partly online due to the COVID19 situation. On March lectures and the project work will be implemented face-to-face. Methods of teaching and learning used in the implementation:
    * lectures
    * learning assignments (including group work)
    * project work
    * group discussions
    * exam

    Learning materials and recommended literature

    Rogers, T. 2013. Conferences and conventions. A Global industry. London; New York: Routledge. Fenich, G. 2012. Meetings, expositions, events, and conventions : an introduction to the industry. Boston: Pearson cop.

    Lecturer(s)

    Henna Siltanen, Petra Blinnikka

    Working life cooperation

    Course includes various visiting industry specialists (video lectures) supporting student's knowhow about the meetings industry development and future aspects.

    Students' building of local networks and industry knowledge is supported with visits to local meetings venues and attending a conference/ meeting during course.

    Students participate in organizing in practice a meeting "RESTO 2022" for hospitality industry company representatives, UAS personnel, and hospitality management students.

    Campus

    Main Campus

    Exam dates and re-exam possibilities

    Exam at the end of the course. Three exam opportunities are given.

    Internationality

    Internationalisation aspect is accommodated to this implementation using international examples and material of Congress and meeting management.

    Timing

    01.02.2022 - 01.04.2022

    Learning assignments and student workload

    • lectures (30)
    • learning assignments and project work (75)
    • preparing for exam (30)

    Enrollment

    01.11.2021 - 28.02.2022

    Content scheduling

    Lectures twice a week, three learning assignments with specific deadlines, exam at the end of course. RESTO 2022 event preparations and implementation in Dynamo campus during week 11 (14.-18.3.2022).

    Groups
    • MTM22VK
    • MTM20S1
    • MTM19S1
    • ZJA22KM
    Alternative learning methods

    You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing.

    The recognition of prior learning is possible in three primary ways: accreditation (replacement or inclusion), recognition of informal learning and studification. More precise info: JAMK Degree Regulations, section 17.

    Seats

    0 - 40

    Assessment methods

    Open UAS: 5 (included in the total capacity)
    Exchange: 5 (included in the total capacity)

    Degree Programme

    Bachelor's Degree Programme in Tourism Management

    Mode of delivery

    Face-to-face

    Credits
    • 5 cr
    Unit

    School of Business