The course is virtual and implemented in Moodle learning environment. The course is based to self studying.
Stickdorn Marc. 2012. This is service design thinking
Miettinen S., Koivisto M.2009.Designing services with innovative methods.Helsinki:University of Art and Design
Moriz Stefan. 2005 London. Service design, Practical access to an evolving field
Current materials provided by course tutors
10.04.2023 - 02.06.2023
Individual assignment 85 hours
group work 40 hours
webinars 10 hours
Total 135 hours
01.11.2022 - 05.01.2023
The dead lines for the course assignments will be given in the beginning of the course.
Latest deadline for all assignments is at the end of the course.
0 - 20
Weekly assignments are evaluated as passe-failed.
Main assignment is evaluated 0-5
Bachelor's Degree Programme in Tourism Management
School of Business