Siirry suoraan sisältöön

Palveluohjaus (3 cr)

Code: SZ00BB72-3010

General information


Enrollment

01.11.2022 - 05.01.2023

Timing

16.01.2023 - 19.05.2023

Number of ECTS credits allocated

3 op

Mode of delivery

Face-to-face

Unit

Hyvinvointiyksikkö

Campus

Lutakon kampus

Teaching languages

  • Finnish

Seats

0 - 35

Degree programmes

  • Kuntoutuksen ohjaaja (AMK)
  • Sosionomi (AMK)

Teachers

  • Tuija Ketola
  • Anne Koivisto

Teacher in charge

Tuija Ketola

Groups

  • SOS21SM
    Sosionomi (AMK)
  • SKO21SM
    Kuntoutuksen ohjaaja (AMK)

Objective

Purpose of the course
In this course, you will learn the basics of planning and implementing a goal-oriented case management process that supports the client's participation and resources.

Competences

Client relationship competence in social services, health care and rehabilitation
Promoting well-being and agency
Service system competence

Objectives of the course
Once you have completed this course, you will be familiar with the concept of case management and its theoretical starting points and significance. You can describe and analyse different models and processes of service guidance implementation; you can build a client-oriented service path and analyse the critical and development points of service paths.

Content

Case management as a concept and its theoretical starting points
Case management models in client work in the social services and health care sector
Case management in work with different client groups
Key legislation defining case management
Client and service guidance in the changing field of social services and health care

Location and time

Viikolla 4: 4 tunnin webinaari
Viikolla 7: 4 tunnin webinaari
Viikolla 11: 6 tunnin webinaari

Oppimateriaali ja suositeltava kirjallisuus

Blundo, R. & Simon, J. 2016. Solution-focused case management. Springer publishing company. E-kirja.
Moxley David P 1989. The Practice of Case Management. A Sage Human Services Guide 58.

Teaching methods

Webinaarit, joihin sisältyy pienryhmätyöskentelyä ja tentti.
Webinaareissa on läsnäolovelvoite.

Exam schedules

Tentti viimeisen webinaarin yhteydessä, jonka jälkeen kaksi uusintamahdollisuutta. Ajankohdat ilmoitetaan opintojakson alkaessa.

Student workload

Webinaarit 0,5 op
Välitehtävät 1,5 op
Valmistautuminen tenttiin 1,0 op

Further information

Webinaareihin osallistuminen, ryhmätehtävien vertaisarviointi ja tentti

Evaluation scale

Pass/Fail

Assessment criteria, approved/failed

You can define case management as a concept, explain the theoretical models of service guidance and its significance
You can describe the main features of the case management process and the legislation defining service guidance
You are familiar with and know how to describe building a client-oriented service path and describe the development points of case management

Qualifications

Knows clienthood and Service Systems in Social and Health Care
Functioning, Participation and Counselling