In this course you will learn about the different customer relationships and service systems in the social and health field.
Learning outcomes of the course
Client competence in Health and Social care
Learning outcomes in the course
After completing this course, you will be familiar with the changing system of services and legislation in the social and health sector. Identify your clients' individual needs in social and health services. You understand the concept of customer orientation and the importance of legislation that defines your status and rights. You understand the importance of inclusion and empowerment in social and health services