Cross-cultural Management Essentials: Communication, Conflict, and Management Perspectives (5 op)

Arviointiasteikko

0-5

Sisällön jaksotus

By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills, this perspective provides students an opportunity to practice tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent and proceeds as planned.

Tavoitteet

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Sisältö

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Aika ja paikka

This class is delivered primarily in the classroom.

Oppimateriaalit

The learning materials feature primarily published peer-reviewed articles.

Opetusmenetelmät

This course emphasizes experiential, interactive and student-centered pedagogy. This means that students will actively engage with theory and reflect on their experiences of culturing both in class and beyond. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and reflective interaction and writing.

Harjoittelu- ja työelämäyhteistyö

As the business world becomes more international and multicultural, the content of this course provides a foundation for thinking, understand, and choosing culturally appropriate behaviors when interacting with diverse persons. In addition, during this course, international experts in the field may be invited to present. Specifically the course content, and the possible student engagement with the experts could, open opportunity and knowledge for and internship and employment prospects.

Tenttien ajankohdat ja uusintamahdollisuudet

The assessment in this course are based on written tasks and a group project to be decided during the course.

Kansainvälisyys

Both course content and student engagement can provide experience and insights into the international business context and challenges regarding cultural difference, challenges in diversity, and teamwork, leadership, and problem-solving.

Opiskelijan ajankäyttö ja kuormitus

Students typically meet once per week in a 2.5-hour block, typically in the classroom. One credit corresponds to an average of 27 hours of work, thus five credits represents approximately 135 hours. Thus suggests that the bulk of the students' work will be completed outside class time.

Arviointikriteerit, tyydyttävä (1)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Arviointikriteerit, hyvä (3)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Arviointikriteerit, kiitettävä (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Esitietovaatimukset

None

Lisätiedot

In this course, individuals tasks typically are graded based on a proportion of a total of 100 points for the course. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students must earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.