Siirry suoraan sisältöön

Services Design (3 op)

Toteutuksen tunnus: YHGS1007-3003

Toteutuksen perustiedot


Ilmoittautumisaika

01.03.2023 - 01.04.2023

Ajoitus

02.06.2023 - 22.06.2023

Opintopistemäärä

3 op

Toteutustapa

Lähiopetus

Yksikkö

Liiketoimintayksikkö

Toimipiste

Lutakon kampus

Opetuskielet

  • Englanti

Paikat

0 - 20

Opettaja

  • Risto Korkia-Aho
  • Blair Baldwin

Ryhmät

  • YBB20S1
    Master's Degree Programme in International Business Management
  • MPT20S1
    Palveluliiketoiminta
  • HTA22S1
    Tiimiakatemia (AMK)
  • HBI23VKSS
    Like's Summer School 2023 (Bachelor's)
  • HTK21S1
    Tietojenkäsittely (AMK)
  • HTG21S1
    Bachelor's Degree Programme in Business Information Technology
  • YHO21S1
    Organisaation ja talouden johtaminen (YAMK)
  • MTM21S1
    Bachelor's Degree Programme in Tourism Management
  • YMJ21S1
    Matkailu- ja palveluliiketoiminnan johtaminen (YAMK)
  • MPT21S1
    Palveluliiketoiminnan tutkinto-ohjelma (AMK)
  • HBI22VS
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • ZJA23KH
    Avoin AMK, lita
  • YBB22VS
    Master's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HTA21S1
    Tiimiakatemia (AMK)
  • HTK20S1
    Tietojenkäsittely
  • HTG20S1
    Bachelor's Degree Programme in Business Information Technology
  • YHS22S1
    Master's Degree Programme in Sport Business Management
  • MTM22S1
    Bachelor's Degree Programme in Tourism Management
  • YHO22S1
    Organisaation ja talouden johtaminen (YAMK)
  • YMJ22S1
    Matkailu- ja palveluliiketoiminnan johtaminen (YAMK)
  • HBI20S1
    Bachelor's Degree Programme in International Business
  • MPT23VK
    Palveluliiketoiminnan tutkinto-ohjelma (AMK), vaihto-opiskelu/Exchange studies
  • HTG23VK
    Bachelor's Degree Programme in Business Information Technology, vaihto-opiskelu/Exchange studies
  • HBI21S1
    Degree Programme in International Business
  • HBI22S1
    Degree Programme in International Business
  • YHS21S1
    Master's Degree Programme in Sport Business Management
  • MTM20S1
    Bachelor's Degree Programme in Tourism Management
  • YBB22S1
    Master's Degree Programme in International Business
  • HTL21SIY
    Liiketalouden tutkinto-ohjelma (AMK)
  • HTL21SB
    Liiketalouden tutkinto-ohjelma (AMK)
  • YHS23VK
    Master's Degree Programme in Sport Business Management, vaihto-opiskelu/Exchange studies
  • MTM22VS
    Bachelor's Degree Programme in Tourism Management,vaihto-opiskelu/Exchange studies
  • YBB21S1
    Master's Degree Programme in International Business
  • HTL21SC
    Liiketalouden tutkinto-ohjelma (AMK)
  • MTM23VK
    Bachelor's Degree Programme in Tourism Management,vaihto-opiskelu/Exchange studies
  • HBI23VK
    Bachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • HTL21SA
    Liiketalouden tutkinto-ohjelma (AMK)
  • YBB23VK
    Master's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
  • 05.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 06.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 07.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 08.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 09.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 12.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 13.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 14.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 15.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 19.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 20.06.2023 10:30 - 11:45, Services Design YHGS1007-3003
  • 21.06.2023 10:30 - 11:45, Services Design YHGS1007-3003

Lisätietoja opiskelijoille

Avoin amk 3

Arviointiasteikko

0-5

Arviointikriteerit, tyydyttävä (1-2)

Fail 0
Knowledge and Understanding: The student is unable to demonstrate the basic theoretical and conceptual knowledge. Central concepts of service design are not understood.
Transferable skills: None. The student in incapable of understanding the basic theory behind service design and has no ability to present is unable to present in writing or orally on the elements of services design.

Inadequate 1
Knowledge and Understanding: The student is able to demonstrate a superficial understanding of theoretical and conceptual knowledge. The comprehension of central concepts of service design remain vague or are largely incomplete. The ability to apply the concepts of services design to business are limited in scope and content.
Transferable skills: Negligible. The student is unable to apply the central concepts of services design to an applied business scenario; and the student has very limited abilities to communicate in English both orally and in written format on the elements of services design.

Arviointikriteerit, hyvä (3-4)

Satisfactory 2
Knowledge and Understanding: The student is able to demonstrate a basic theoretical and conceptual knowledge of services design. The majority of the central concepts of services design can be defined and the student has a rudimentary ability to apply these concepts to service businesses.
Transferable skills: The student understands the basic theory and possesses a limited ability to apply the concepts in a practical manner to service businesses. The student is able to communicate in English both in oral and written format and is able to prepare and present reports with a significant amount of direction.

Good 3
Knowledge and Understanding: The student knows the basic theoretical and conceptual knowledge of services design. Central concepts have been defined with clarity and accuracy The student displays a fairly good command of the subject area and is able to demonstrate basic applications to service businesses.
Transferable skills: The student can explain the theory of services design and with assistance, can apply the theory to services businesses. The student is able to communicate in English both in oral and written format and is able to prepare and present reports with limited amount of direction
Very Good 4
Knowledge and Understanding: The student demonstrates a thorough and consistent theoretical and conceptual knowledge of services design. Central concepts are defined with clarity, accuracy and logic. The student is able to demonstrate complete applications to service businesses.
Transferable skills: The student can explain the theory of services design and with minimal assistance, can apply the theory to services businesses. The student possesses very good skills in communicating effectively in English both in oral and written format and is able to prepare and present reports at a high level of proficiency and with almost no direction.

Arviointikriteerit, kiitettävä (5)

Excellent 5
Knowledge and Understanding: The student demonstrates an exceptional theoretical and conceptual knowledge of services design. Central concepts are defined with clarity, accuracy, logical and persuasiveness and as well contain innovative content. The student displays a command of the subject area that befits a professional practicing in the service business.
Transferable skills: The student possesses advanced knowledge in services design and can communicating in a superior manner in English both in oral and written format and is able to prepare reports and present reports at a level of proficiency matching a service professional.

Esitietovaatimukset

An introductory course in marketing.