Change Management (5 cr)

Evaluation scale

0-5

Content scheduling

During the course, independent learning assignments and interactive and collaborative classroom sessions and group discussions will alternate. The group project completed during the course will examine the course themes in working life based on independent and collaborative working. At the end of the course, a personal final assignment will be completed independently, making use of all the lessons learned during the course.

Objective

The student understands the importance of Change Management in the successful performance of an organization. He/she is able to plan and implement change and use change management tools to lead changes successfully, as well as to lead in constant change. The student understands the importance of organizational and personal communication in change management. He/she understands how individual emotions rise in change situations. The student knows means of commitment in order to engage personnel to changes.

Content

Change as a working life phenomenon. Organizational changes, the transition of changes in work and managerial work.
Readiness for change, phases of change, coordination of change project and processes, practical change management tools. Managing change at individual, team- and organizational level. Manager as a change agent. Concerning individual emotions in change, engaging people, change communication.

Materials

Learning material:
Arikoski, J. & Sallinen, M. 2007. Vastarinnasta vastarannalle – johda muutos taitavasti. Keuruu: Johtamistaidon opisto JTO
Ylikoski, K. & Ylikoski, M. 2009. Työyhteisö muutosmurroksessa: ihmisyys muutoksen kohtaamisessa ja johtamisessa. Mikkeli: Työturvallisuuskeskus
Työhyvinvointi muutoksessa. 2007. Valtiokonttori, Kaiku-palvelut. Helsinki.
Ajattele muutos. Opas esimiehille ja kehittäjille. 2008. Valtiokonttori, Kaiku-palvelut.
Heiskanen, M. & Lehikoinen, S. 2010. Muutosviestinnän voimapaperi. Helsinki: Talentum
Kotter, J. 2008. Jäävuoremme sulaa: muutos ja menestyminen kaikissa olosuhteissa. Helsinki, WSOYpro
Juuti, P & Virtanen, P. 2009. Organisaatiomuutos. Helsinki: Otava.
Mattila, P. 2009. Johdettu muutos: Avaimet organisaation hallittuun uudistumiseen. Helsinki: Talentum
Nurmi, K. 2012. Kipeän muutoksen lääkkeet: Kohti parempia muutoksia. Helsinki: Infor
Onnistunut muutos -opas. Ilmarinen.
Pirinen, H. 2014. Esimies muutoksen johtajana. Talentum.
Ponteva, K. 2012. Muutoksessa. Helsinki: Sanoma Pro.
Korhonen, H. & Bergman, T. 2019. Johtaja muutoksen ytimessä. Helsinki: Alma Talent Pro.
The learning material will be used selectively.

Teaching methods

The teaching during the course will proceed by themes/modules.
Flipped learning
Interactive introduction to the themes and learning assignments
Independent study and theme-specific learning assignments
Group discussions and peer learning
Expert lectures
Working life case group project
Peer feedback
Self-reflection
Personal final assignment

Guidance will be available during the course as follows:
Introductions to themes/modules and learning assignments
Guidance of group discussions
Peer-to-peer discussions
Guidance in the group project
Peer feedback
Group-specific feedback on the working life case project
Personal feedback on the final assignment

The grade for the course is based on the competences shown in the final assignment and the group project.

Employer connections

Expert lectures
Working life case group project

Exam schedules

The theme-specific learning assignments must be completed and returned during the course.
Group discussions must be attended to in accordance with the course timetable.
The working life case group project presentations must be given in accordance with the course timetable.
The working life case group project must be returned by 8 December 2020.
The personal final assignment must be returned by 15 December 2020.
The retake of the personal final assignment and the group project is possible on 15 January 2021 and 30 January 2021.

Completion alternatives

Accreditation (replacement and inclusion)
Recognition of prior learning and experience acquired in other ways
Studification
More detailed instructions can be found from the Degree Regulations and the Study Guide

Student workload

Preparing for classroom sessions to complete theme-specific learning assignments 45 h
Interactive and collaborative classroom sessions 15*2 h = 30 h
Working life case group project 40 h
Completing the personal final assignment 20 h

Assessment criteria, satisfactory (1)

Excellent (5) - The student shows exceptional theoretical and conceptual knowledge of the subject area in detail. The student demonstrates an advanced ability to apply theory into real-life situations and expresses ideas that have significant value for implementation. The student shows superior communication skills with critical arguing.
Within a team environment, the student contributes to the content extensively providing new and relevant sources of information and shows supportive leadership capability. The group delivers the project independently under supervision. The aims of the project have been achieved very well and the results are significant. Group communication in oral, written and digital format is fluent, impressive, error free and precise.

Very good (4) - The student shows great theoretical and conceptual knowledge of the subject area. Central concepts have been defined very well and the student displays a very good command and understanding of the subject area. The student demonstrates a competent ability to apply theory into real-life situations and the ideas are worth implementing. The student shows superior communication skills. Within a team environment, the student contributes to the content providing relevant sources of information and is supportive of others and allows them to participate. The group delivers the project independently under supervision. The aims of the project have been achieved well and the results are of significance. Group communication in oral, written and digital format is fluent, almost error free and precise.

Good (3) - The student shows theoretical and conceptual knowledge of the subject at a relatively clear level. Central concepts have been defined rather well. The student displays a competent command of the subject area. The student shows an adequate but general ability to apply theory into real-life situations. The student can communicate in an effective way. Within a team environment, the student contributes to the content adequately and participates actively in group meetings. The group delivers the project rather independently under supervision. The aims of the project have been achieved and the results have some significance. Group communication in oral, written and digital format is comprehensible and the structure is descriptive.

Satisfactory (2) - The student shows theoretical and conceptual knowledge of the subject area at a reasonably clear level. Central concepts have been defined satisfactorily. The student has an obvious overall command and understanding of the subject area but fails to show a convincing ability to apply theory into real life situations. The student has some weaknesses in communication skills. Within a team environment, the student contributes to the content and is a dependable member. The group project planning and implementation including scheduling has been student-led. The group requires close guidance concerning basic issues. The aims of the project have been achieved rather well. Group communication in oral, written and digital format contains some weaknesses. The structure is logical.

Sufficient (1) - The student attempts to demonstrate his/her theoretical and conceptual knowledge. Command of the subject area remains unclear. The student fails to show a convincing ability to apply theory into real life situations nor to communicate in an effective manner. The group project planning and implementation including scheduling has been only partly student-led. The group requires extensive supervision concerning many basic issues. The aims of the project have been achieved partially. Group communication in oral, written and digital format contains clear weaknesses and the structure is not organized.

Qualifications

Basic Knowledge of Business Administration

Further information

The course assessment methods include:
Assessment of own competence in relation to the personal final assignment.
Self-assessment and peer assessment of the group’s competence in relation to the group project.
The teacher’s feedback on the group project and personal final assignment.
Assessment of competence, feedback and course grade based on the group project and the personal final assignment.