Cross-cultural Management Essentials: Communication, Conflict, and Management Perspectives (5 cr)

Evaluation scale

0-5

Objective

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Assessment criteria, satisfactory (1)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Assessment criteria, good (3)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Assessment criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Qualifications

None

Further information

Exchange students: 10