Case Management (3 cr)

Evaluation scale

Pass/Fail

Objective

Purpose of the course
In this course, you will learn the basics of planning and implementing a goal-oriented case management process that supports the client's participation and resources.

Competences

Client relationship competence in social services, health care and rehabilitation
Promoting well-being and agency
Service system competence

Objectives of the course
Once you have completed this course, you will be familiar with the concept of case management and its theoretical starting points and significance. You can describe and analyse different models and processes of service guidance implementation; you can build a client-oriented service path and analyse the critical and development points of service paths.

Content

Case management as a concept and its theoretical starting points
Case management models in client work in the social services and health care sector
Case management in work with different client groups
Key legislation defining case management
Client and service guidance in the changing field of social services and health care

Materials

Blundo, R. & Simon, J. 2016. Solution-focused case management. Springer publishing company. E-kirja.
Moxley David P 1989. The Practice of Case Management. A Sage Human Services Guide 58.

Teaching methods

Webinaarit, joihin sisältyy pienryhmätyöskentelyä.
Harjoitustehtävä palveluohjauksen teorioista.
Webinaareissa on läsnäolovelvoite.

Student workload

Webinaarit 0,5 op
Palvelupolkutehtävä 1,5 op
Harjoitustehtävä ja siihen valmistautuminen 1,0 op

Assessment criteria, approved/failed

You can define case management as a concept, explain the theoretical models of service guidance and its significance
You can describe the main features of the case management process and the legislation defining service guidance
You are familiar with and know how to describe building a client-oriented service path and describe the development points of case management

Qualifications

Knows clienthood and Service Systems in Social and Health Care
Functioning, Participation and Counselling

Further information

Webinaareihin osallistuminen, ryhmätehtävät sekä vertaisarviointi ja harjoitustehtävä.