Case Management (3 cr)

Evaluation scale

Pass/Fail

Objective

Purpose of the course
In this course, you will learn the basics of planning and implementing a goal-oriented case management process that supports the client's participation and resources.

Competences

Client relationship competence in social services, health care and rehabilitation
Promoting well-being and agency
Service system competence

Objectives of the course
Once you have completed this course, you will be familiar with the concept of case management and its theoretical starting points and significance. You can describe and analyse different models and processes of service guidance implementation; you can build a client-oriented service path and analyse the critical and development points of service paths.

Content

Case management as a concept and its theoretical starting points
Case management models in client work in the social services and health care sector
Case management in work with different client groups
Key legislation defining case management
Client and service guidance in the changing field of social services and health care

Materials

Blundo, R. & Simon, J. 2016. Solution-focused case management. Springer publishing company. E-kirja.
Moxley David P 1989. The Practice of Case Management. A Sage Human Services Guide 58.

Teaching methods

In the webinars, you will learn about the theories, models and principles of case management through lectures, discussions and small group work. You will also learn about the theories of service orientation by completing an independent online assignment in the Moodle workspace. In the group assignment, you will apply the information you have learned in the webinars to the planning of a goal-oriented case management process that supports client involvement and resources.

The learning method used in the course is problem-based learning. As a learning task, you will reflect, gather material and apply the knowledge together with your group to describe a service pathway for a sample person. At the end of the course, you and your group will present the final result to other students and teachers. In this way, we will learn together how to implement service guidance in different life situations.

The webinars will create the conditions and basis for building service pathway descriptions. Therefore, it is important that you participate in each webinar. There will also be time for group work in the webinars. In the groups, each member is a responsible actor, so you should contribute equally to your group and actively participate as a member of your group also during the independent work.

In the webinars you will receive guidance and support for your work and progress on the course. In between webinars, teachers will offer you the opportunity for optional tutoring time. If necessary, you can also communicate with your teachers in the Moodle workspace discussion area.

Employer connections

The work-life context is connected to case studies, produced in the context of development projects carried out together with working life.
Whenever possible, webinars may include expert presentations.

Exam schedules

The course does not include an exam.
There is a possibility to complete a group assignment.
There is no limit to the number of times you can complete the online assignment independently.

Student workload

Webinars 0,5 cr (13,5 hours)
Literature and information 1 cr (27 hours)
Service pathway group work 1 cr (27 hours)
Independent online assignment 0,5 cr (13,5 hours)

Assessment criteria, approved/failed

You can define case management as a concept, explain the theoretical models of service guidance and its significance
You can describe the main features of the case management process and the legislation defining service guidance
You are familiar with and know how to describe building a client-oriented service path and describe the development points of case management

Qualifications

Knows clienthood and Service Systems in Social and Health Care
Functioning, Participation and Counselling

Further information

Passing is based on participation in webinars and successful completion of an independent online assignment and a group assignment. The group assignment will include a peer assessment as part of the overall assessment. The group assignment and the independent web assignment will be assessed on the basis of separate assessment criteria, which will be announced at the beginning of the course in the Moodle work space.
The group assignment will be assessed on a pass/fail scale.
The pass mark for the online assignment to be completed independently is 18/20 points. There is no limit to the number of times the assignment can be completed.

Approval policy: A decision on the possible approval of the course must be made before the first webinar of the course, as the group work on the learning task will already start in the first webinar. Applications for accreditation must demonstrate competence in relation to the objectives and content of the course.
Applications for admission will be addressed to:
Social workers: Tuija Ketola
Rehabilitation counsellors: Anne Koivisto