Working Life Communication (3 cr)

Evaluation scale

Pass/Fail

Content scheduling

Meetings are conducted as per the designated schedule. The study course tasks are allocated across these meetings based on the schedule outlined in Moodle.

Objective

You can obtain the abilities to communicate in your own field of expertise.

You understand the meaning of communication in the workplace and as a part of your professional skills. You are aware of the components which help you to succeed in communication situations. You have the ability to develop your skills in order to take part in work conversations, express opinions in meetings and write in a formal way.

You also learn how to work in projects, write a common text in a group and adapt Office 365 tools.

You can give an illustrative expert presentation. You can justify your opinions and give and receive feedback. You can recognize essential ways to take part in typical working life conversations. You can act as an effective conversational partner. You can produce documents and other texts according to instructions and models. You can write text in an appropriate manner. You can analyze your own communication skills. You are aware of the impact of your communication style. You recognize the factors of the communication process and the role of communication as a part of your expertise.

Communication and Team-working: You are able to communicate effectively as an individual and as a member of a team with specialists in your own field as well as with other groups of professionals.

Content

Organizing, leading and documenting discussions in the workplace, also virtually. Project work skills.

Expert statements and presentations.

Development of communication skills, reflection, analysis and observation of communication situations and skills. Giving and receiving feedback, The role of various cultures in communication. Online communication in working life.

Producing appropriate text and writing common text in a group.

Materials

Liukko, S. & Perttula, S. 2019. Opinnäytetyön raportointi. Jyväskylä: Jyväskylän ammattikorkeakoulu. https://help.jamk.fi/raportointiohje/fi/

Teaching methods

Contact implementation

Face-to-face teaching, working in project groups. Completion of the course requires attendance (80 %).

Instruction will commence on 13.01.2025 . You must be present the first time if you intend to start the course.

The learning platform utilized is the Moodle workspace, which will be accessible no later than the course start date. Occasionally, teaching sessions may be conducted remotely, such as the final meeting of the project group.

Exam schedules

Assignment return times and redo times are displayed in Moodle's workspace.

Completion alternatives

Studyfication

Student workload

The course includes seven learning tasks:
Task 1 Me as a communicator essay (individual)
Task 2 Project group kick-off meeting (group)
Task 3 Project plan (group)
Task 4 Oral presentation (group)
Task 5 Closing meeting of the project group (group)
Task 6 Decision meeting memorandum (group)
Task 7 Self-assessment (individual)

Getting to know the course and the workspace, grouping 5 h
Contact hours, Zoom meetings, meetings 20 - 30 h
Independent work, doing tasks 15 - 25 h
Project work 30 - 35 h
a total of 81 h

Assessment criteria, approved/failed

Tunnistat viestintäprosessin osatekijät ja viestinnän roolin osana ammattitaitoa. Osaat eritellä omia viestintätaitojasi ja hyödyntää saamaasi palautetta sekä osaat antaa muille rakentavaa palautetta. Olet tietoinen oman viestintätyylisi vaikutuksesta viestintätilanteessa. Osaat toimia työkeskustelujen menettelytapoja noudattaen ja osaat arvioida niitä ja hyvän keskustelutaidon piirteitä, kuten läsnäoloa ja kuuntelemisen taitoa. Osaat pitää tehtävänannon mukaisen asiantuntijaesityksen (tyylilaji) ja havainnollistaa sitä. Osaat kohdentaa viestisi ja pyrit olemaan vuorovaikutuksessa yleisösi kanssa. Osaat tuottaa asiakirjoja ja muita asiatekstejä ohjeiden ja mallien mukaan ja asiatyylillä. Osaat toimia projektiryhmässä aktiivisesti ja vastuullisesti ja osallistut opetuskeskusteluihin.

Further information

Continuous assessment, collective feedback, peer feedback, individual feedback and self-evaluation The evaluation is based on competence goals.