Marketing Automation (4 cr)

Evaluation scale

0-5

Content scheduling

Content marketing and content creation
Data protection (regulations)
Marketing automation process and tools

Objective

The object of the course
You gain and evaluate knowledge, theories and methods related to marketing automation. You identify, understand and describe the automation process. You identify the purpose of marketing automation in business. You gain knowledge on content marketing that is required by marketing automation.

Course competences
Learning to learn
Business Competence​

Learning objectives of the course
After completing the course you can produce marketing material that is suitable for automatisation. You identify marketing automation as a part of marketing planning process and you know some tools for marketing automation. You are able to describe a customer journey for automatisation. You know how GDPR effects on online sales and marketing and on collecting and using customer data. You gain skills on developing and automating marketing processes.

Content

You plan the processes for lead generation and marketing automation for a case company. You practice online content marketing. You familiarize with tools for marketing automation and for content production.

Location and time

Contact lessons for full time students.

Materials

Hubspot Academy
Bergström, S., & Leppänen, A., 2021. Yrityksen asiakasmarkkinointi. Edita.
Other materials in the learning environment (Moodle).

Teaching methods

The course proceeds according to themes. The themes support the learning process and each theme includes the following steps:
1. Independent study of the subject and the personal learning assignments. (flipped learning)
2. Letures related to the theme.
3. Lecture assignments. (problem-based learning)
4. Workshops as part of group work (case study)
5. Exam

The materials and forms of learning assignments vary (text, image, video).

Group work contains all the themes of the course.

The attendance of students will be checked three weeks after the start of implementation. The student must attend the introductory lecture and complete a preliminary assignment to continue the course.

The grade for the course is based on the learning assignments and group work. The grade may be affected by participation in mandatory lectures.

Employer connections

Visiting lecturers
Learning assignment for a case company

Exam schedules

The time and date of the exam is communicated in the course workspace.
The student can redo a failed exam two times. The time and date are communicated in the course workspace.

Student workload

- lectures 18 h
- learning tasks and studying the course material 60 h
- preparation for the exam and the exam 30 h

Total 108 hours.

Assessment criteria, satisfactory (1)

Adequate 1
You know the basic concepts and methods of marketing automation. You can do a simple marketing automation plan. You can produce content to support the automation

Satisfactory 2
You understand the basic concepts and methods of marketing automation. You can do a marketing automation plan and you make marketing decisions that are partly goal-oriented. You can produce content to support the goals of the automation.

Assessment criteria, good (3)

Good 3
You manage the big picture of marketing automation. You understand the relations of the concepts and you can do decisions when planning marketing automation. Your marketing decisions are based on goals. You can produce content to support the goals of the automation.

Very Good 4
You manage the big picture of marketing automation and you can evaluate the applicability of the methods. You can independently collect, apply and mediate data and knowledge. In your reporting you use versatile literature. In planning the automation you make working, reliable strategic decisions that are based on clearly formed goals. You produce content that is relevant and visualized for the target segment to support the goals of the automation.

Assessment criteria, excellent (5)

Excellent 5
You manage the big picture of marketing automation and you can evaluate the applicability of the methods. You can apply the marketing automation skills according to the corporate strategy. You can independently collect, apply and mediate data and knowledge. In your reporting you show critical thinking and use versatile literature. You plan automation processes based on the corporate strategy. You can make reliable marketing decisions that are based on clearly formed goals. You produce content independently and the content is relevant and visually impressive for the target segment to support the goals of the automation. You can critically argue the decisions that you make.

Qualifications

Basics of marketing, basics of digital marketing

Further information

The course includes an exam. The evaluation of teamwork is based on continuous feedback.