Human Resources Management in Tourism (5 cr)

Evaluation scale

0-5

Content scheduling

During the course, theme-specific introductions at classroom sessions, independent and group study will alternate.
Additionally, learning tasks will be completed throughout the duration of the course according to the schedule which will be announced at the beginning of the spring term.
The personal final assignment is built along the course based on theme specific assignments and final reflection at the end of the course.

Attendees will be checked within three weeks of the start of the implementation, and securing a study place on the course requires approved completion of the orientation assignment.

Objective

After completing the course you understand the content and significance of human resource management from the perspective of managerial work and organizational performance. You can apply the knowledge in the field of tourism leading to profitable business and well-being of the personnel. You reflect your potential or achieved readiness in management role, share experiences and develop skills and understanding further.

Competences
Operating in a workplace, Ethics, Tourism business

Learning objectives
You identify your potential in management role, share experiences and skills. You understand the meaning of human resource management in an organization operating in the field of tourism. You identify key HR processes and principles that lead to profitable business and employee well-being. You describe the requirements set by employment law and collective agreement for rota planning and work safety. You give examples of ways to promote equality and non-discrimination in the work community.

Content

The role of supervisor and HRM in a modern organization
HR planning and recruitment
HR development
Performance management
Employee well-being and work safety
Diversity management
Employment law and collective labor agreements
Rota planning

Materials

Torrington, D., Hall, L., Atkinson, C. & Taylor, S. (2017). Human resource management (Tenth edition.). New York: Pearson. eBook.

Horner, S. (2017). Talent Management in Hospitality and Tourism. Oxford: Goodfellow Publishers Ltd. eBook.

Dessler, G. (2017). Human resource management (Fifteenth edition. Global edition.). Boston: Pearson. eBook.

Additional and recommended learning material will be provided by the teacher and visiting lecturers during the course in the e-learning environment.

Teaching methods

The teaching during the course will proceed by themes.

Introduction lectures to the themes and learning assignments.
Independent study and theme-specific individual and/or group work learning assignments.
Group discussions and peer learning in the lectures/classroom learning.
Visiting lecturers

Guidance will be available during the course as follows:
Introductions and guidance to themes and learning assignments
Guidance of group discussions and group work
Personal feedback on the final assignment

The grade for the course is based on the personal final assignment.

Exam schedules

The theme-specific learning assignments and/or group work must be completed and returned during the course.

The personal final assignment is scheduled to be returned on 15h of March 2026.

The retake of the final personal learning assignment is possible on 17th of April 2026 and 15th of May 2026.

Completion alternatives

Accreditation (replacement and inclusion)
Recognition of prior learning and experience acquired in other ways
Studification

More detailed instructions can be found from the Degree Regulations and the Study Guide.

Student workload

135 h in total, of which:
32 h classroom learning
103 h other student work

Assessment criteria, satisfactory (1)

1 (Sufficient)
You identify your potential in management role, share experiences and skills. You understand the meaning of human resource management in an organization operating in the field of tourism. You identify key HR processes and principles that lead to profitable business and employee well-being. You describe the requirements set by employment law and collective agreement for rota planning and work safety. You give examples of ways to promote equality and non-discrimination in the work community.

2 (Satisfactory)
You explain your potential or achieved readiness in management role, share experiences and identify skills and understanding for further development. You define the meaning of human resource management in an organization operating in the field of tourism. You utilize key HR processes and principles to achieve profitable business and employee well-being. You use the requirements set by employment law and collective agreement in rota planning and ensuring work safety. You present ways to promote equality and non-discrimination in the work community.

If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

Assessment criteria, good (3)

3 (Good)
You reflect your potential or achieved readiness in management role, share experiences and develop skills and understanding further. You analyze the significance of human resource management in an organization operating in the field of tourism. You compare key HR processes and principles and their impact on achieving profitable business and employee well-being. You illustrate the requirements set by employment law and collective agreement in rota planning and ensuring work safety. You prove ways to promote equality and non-discrimination in the work community.

4 (Very Good)
You reflect a readiness in management role, share experiences and develop skills and understanding further. You draw conclusions about the significance of human resource management in an organization operating in the field of tourism. You compare key HR processes and principles and justify their impact on achieving profitable business and employee well-being. You assess the requirements set by employment law and collective agreement in rota planning and ensuring work safety. You plan ways to promote equality and non-discrimination in the work community.

Assessment criteria, excellent (5)

5 (Excellent)
You play a readiness in management role, share experiences and develop skills and understanding further. You create new perspectives on the significance of human resource management in an organization operating in the field of tourism. You produce a well-founded view of the impact of key HR processes and principles on achieving profitable business and employee well-being. You apply the requirements set by employment law and collective agreement in rota planning and propose ways to ensure work safety. You recommend and justifiably choose ways to promote equality and non-discrimination in the work community.

Qualifications

Basics of business functions (entrepreneurship, management, marketing, accounting), responsible tourism

Further information

The course assessment methods include:
Self-assessment of own competence
Assessment of competence, feedback and course grade based on personal learning assignments.