Orientation to Healthcare and Social Services (1 cr)
Code: SZZZ2020-3005
General information
- Timing
-
25.04.2022 - 29.04.2022
Implementation has ended.
- Number of ECTS credits allocated
- 1 cr
- Local portion
- 1 cr
- Mode of delivery
- Face-to-face
- Unit
- School of Health and Social Studies
- Teaching languages
- Finnish
Evaluation scale
Pass/Fail
Objective
Learning outcomes in the course
You understand the concept of customer orientation and the importance of legislation that defines your status and rights.
Content
Customer orientation and individual needs in the social and health sector
Customer involvement and involvement in social and health services
Teaching methods
Pre-preparation for webinars (Flipped learning)
Small group work (case study)
Interactive learning through discussion
Diary work and reflection on the themes studied
Student workload
1 ECTS = 27h
Preparation for contacts 3h
Group assignment 7h
Webinars 12 h
Independent work 5h
Further information
Paikat korkeakouluviikon osallistujille