Curricula

Objective

The purpose of the course is to learn the basics of planning and implementing a goal-oriented service counselling process that supports the client's participation and resources.

Competencies:

Ethics
Rehabilitation service system (Rehabilitation Counsellor)
Rehabilitation planning (Rehabilitation Counsellor)
Competence in social client work (Bachelor of Social Services)
Social service system competences (Bachelor of Social Services)


Learning outcomes:

You will note that diversity, accessibility, equality and equal opportunities are implemented in service counselling. You promote the status of vulnerable individuals and communities and strive for social empowerment.

You can implement service counselling comprehensively by utilizing information about the service system, services and opportunities. You understand the importance of service counselling and are able to apply appropriate legislation in service counselling. You are able to act as an expert in network cooperation and develop service counselling in a client-oriented and multidisciplinary manner.

You are able to implement and document service counselling in a client-oriented manner and in accordance with client safety in the digital and other operating environments. You are able to plan, implement, evaluate and manage service processes that support customer participation, resources and security in cooperation with the client, close relatives and a multidisciplinary network of professionals. You are able to monitor, evaluate and promote the quality and effectiveness of service counselling through information.

Content

The main content of the course includes the concept of service counselling, theoretical and ethical foundations, key legislation on service counselling, documentation, service counselling models, service counselling in different settings with different client groups and client safety, quality, development and effectiveness of service counselling.

Qualifications

You can describe the social and health care service system and name the laws that govern it. You can explain what client participation and agency in the service system means and what values and principles guide the service system.

Assessment criteria, approved/failed

You identify the theoretical background and concepts of service counselling. You can describe the ethical principles of service counselling. Identify the possibilities of applying legislation in service counselling. You can describe the importance of documentation in the implementation of client-oriented service counselling. You identify different models of service guidance. You can describe ways of implementing client-centered service guidance in different settings. You are able to identify factors related to the quality and effectiveness of service counselling.