Skip to main content

Performance ManagementLaajuus (5 cr)

Code: HL00BD71

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Jaana Saarisilta

Objective

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Qualifications

Basics in management and leadership
Stratetic management

Assessment criteria, satisfactory (1)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Assessment criteria, good (3)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Assessment criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Enrollment

01.08.2024 - 19.08.2024

Timing

26.08.2024 - 18.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Online learning

Unit

School of Business

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Jaana Saarisilta
Groups
  • ZJA24SH
    Avoin amk, lita
  • HTL22S1
    Liiketalouden tutkinto-ohjelma (AMK)
  • HTL22SIY
    Liiketalouden tutkinto-ohjelma (AMK)

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Learning materials and recommended literature

Järvinen, P. 2014. Johda suoritusta. Helsinki : Talentum, 2014. E-kirja. Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Teaching methods

Introduction to themes and learning assignments, webinars
Independent studying and learning assignment
Case study
Group discussions and peer learning
Self-reflection and self-evaluation

Practical training and working life connections

Guest lecturer, cases

Exam dates and retake possibilities

There is no exam on this course.
Learning assignments must be completed and returned during the course.
Group discussions must be attended to in accordance with the course timetable.
Deadlines for assignments will be announced in the beginning of the course.

Alternative completion methods

Accreditation (replacement and inclusion)
Recognition of prior learning and experience acquired in other ways
Studification
More detailed instructions can be found from the Degree Regulations and the Study Guide

Student workload

Interactive lessons / webinars 15h
Group discussions online 20 h
Case study and group analysis 50 h
Individual assignments 50 h

Further information for students

The assessment material is the performance of the learning tasks. Assessment scale: 0-5.

Attendance will be checked three weeks after the start of the course. The student's activity in the course will be demonstrated by completing an orientation task and participating in webinars.

A working camera and microphone are required to participate in interactive webinars.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Timing

07.03.2023 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Online learning

Unit

School of Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Erica Svärd
  • Minna Koivunen
Groups
  • ZJAJ23KLIKEROK
    Liiketoiminnallisesti kestävän robotiikan kehittäjä

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Timing

01.05.2024 - 20.06.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Online learning

Unit

School of Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Petri Liukkonen
  • Erica Svärd
  • Henna-Riikka Markkio
Groups
  • ZJAJ23SHARVO
    Avoin amk, Like, Liiketoiminnan ohjaus yrityksen lisäarvon tuottajana 30 op

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Enrollment

01.08.2023 - 24.08.2023

Timing

11.09.2023 - 19.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

2 op

Mode of delivery

Online learning

Unit

School of Business

Campus

Main Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Jaana Saarisilta
Groups
  • ZJA23SH
    Avoin amk, lita
  • HTL21SIY
    Liiketalouden tutkinto-ohjelma (AMK)

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Learning materials and recommended literature

Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Teaching methods

Introduction to themes and learning assignments, webinars
Independent studying and learning assignment
Case study
Group discussions and peer learning
Self-reflection and self-evaluation

Practical training and working life connections

Guest lecturer, cases

Exam dates and retake possibilities

There is no exam on this course.
Learning assignments must be completed and returned during the course.
Group discussions must be attended to in accordance with the course timetable.
Deadlines for assignments will be announced in the beginning of the course.

Alternative completion methods

Accreditation (replacement and inclusion)
Recognition of prior learning and experience acquired in other ways
Studification
More detailed instructions can be found from the Degree Regulations and the Study Guide

Student workload

Interactive lessons / webinars 15h
Group discussions online 20 h
Case study and group analysis 50 h
Individual assignments 50 h

Further information for students

Avoin amk 5

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Enrollment

01.08.2023 - 24.08.2023

Timing

28.08.2023 - 19.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Riku Ojanperä
Groups
  • HTL21S1
    Liiketalouden tutkinto-ohjelma (AMK)
  • ZJA23SH
    Avoin amk, lita

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Learning materials and recommended literature

Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Teaching methods

Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät ja/tai tentti.

Exam dates and retake possibilities

Mahdollisen tentin ja oppimistehtävien ajankohdat ilmoitetaan kurssin alkaessa.

Student workload

Oppitunnit 30h
Harjoitustyöt 75h
Itsenäinen työskentely 30h
Yhteensä 135h

Content scheduling

Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan syyskuussa ja se palautetaan marraskuun alkupuolella. Ryhmätöiden esitykset pidetään alustavan aikataulun mukaan marras-joulukuussa. Viikottain pidettävät kontaktitunnit perustuvat käänteinen luokkahuone -menetelmään eli opiskelijoiden tulee perehtyä ennakkomateriaaleihin ennen niitä. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän tai tentin.

Further information for students

Avoin amk 5

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Timing

01.11.2022 - 31.07.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Erica Svärd
  • Suvi Geier
  • Minna Koivunen
Groups
  • ZJA22SHLKRK
    Avoin amk, Teknologia/Lita, Liiketoiminnallisesti kestävän robotikan kehittäjä

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Enrollment

01.08.2022 - 25.08.2022

Timing

29.08.2022 - 21.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Business

Campus

Main Campus

Teaching languages
  • Finnish
Seats

0 - 40

Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Riku Ojanperä
Groups
  • HTL20S1
    Liiketalous

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Learning materials and recommended literature

Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Teaching methods

Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät, ohjauswebinaarit

Exam dates and retake possibilities

Kurssilla ei ole tenttiä. Oppimistehtävien palautusajankohdat ilmoitetaan kurssin alkaessa.

Student workload

Oppitunnit 30h
Harjoitustyöt 75h
Itsenäinen työskentely 30h
Yhteensä 135h

Content scheduling

Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan syyskuussa ja se palautetaan marraskuun alkupuolella. Ryhmätöiden esitykset pidetään alustavan aikataulun mukaan marras-joulukuussa. Viikottain pidettävät kontaktitunnit perustuvat käänteinen luokkahuone -menetelmään eli opiskelijoiden tulee perehtyä ennakkomateriaaleihin ennen niitä. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän, jota voi työstää koko opintojakson ajan.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Enrollment

01.08.2022 - 25.08.2022

Timing

29.08.2022 - 21.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Online learning

Unit

School of Business

Campus

Main Campus

Teaching languages
  • Finnish
Seats

0 - 40

Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Riku Ojanperä
Groups
  • HTL20IY
    Bachelor's Degree Programme in Business Management

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Learning materials and recommended literature

Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Teaching methods

Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät, ohjauswebinaarit

Exam dates and retake possibilities

Ryhmätyön palautus marraskuussa 2022.
Henkilökohtaisen oppimistehtävän palautus joulukuussa 2022.
Palautusaikatauluista voidaan neuvotella kurssin aloituswebinaarissa.

Student workload

Itsenäinen työskentely 80 h
Harjoitustyöt 55 h
Lisäksi järjestetään aloituswebinaari n. 1,5h sekä tarvittaessa ohjauswebinaareja.

Content scheduling

Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan syyskuussa. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän, jota voi työstää koko opintojakson ajan. Tehtävien voi suorittaa melko joustavassa aikataulussa, josta voidaan sopia tarkemmin kurssin aloituswebinaarissa.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management

Timing

10.01.2022 - 07.06.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Online learning

Unit

School of Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor's Degree Programme in Business Management
Teachers
  • Riku Ojanperä
Groups
  • ZJA21KHTKD
    Avoin AMK, lita, KKD, Henkilöstö- ja talousosaaja

Objectives

The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.

Course competences
Learning to learn
Operating in a workplace
Business Competence


The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.

Content

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals

Learning materials and recommended literature

Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Teaching methods

Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät, ohjauswebinaarit

Exam dates and retake possibilities

Ryhmätyön palautus maaliskuussa 2022.
Henkilökohtaisen oppimistehtävän palautus huhtikuussa 2022.
Palautusaikatauluista voidaan neuvotella kurssin aloituswebinaarissa.

Student workload

Itsenäinen työskentely 75 h
Harjoitustyöt 50 h
Ohjauswebinaarit (vapaaehtoisia) 10h

Content scheduling

Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan tammi-helmikuussa. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän, jota voi työstää koko opintojakson ajan.

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.

Evaluation criteria, good (3-4)

Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.

Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.

Evaluation criteria, excellent (5)

Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.

Prerequisites

Basics in management and leadership
Stratetic management