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Professional development, leadership and service designLaajuus (5 cr)

Code: SZXX1805

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Suvi Salminen

Objective

The student understands versatile connections of work and can act in roles of a work community.
The student knows what is work development and leadership in the interprofessional organizations that use digitalization and connections.
The student recognizes and can use methods of service design in client processes.

Content

Basis of professional development in work environment, leadership and cost-consiousness.
Work roles in different organizations and connections.
The change of work cultures and organizational structures in the area of social- and health reform
Basis and methods of service design
Digitalization supporting client centered work

Qualifications

Course JAMK Innovation Week or competences to use a user-cenric problem solving method.

Assessment criteria, approved/failed

PASSED The student can name and explain the basis of leadership, work development and methods of service design. The sudent can apply knowlege about leaderhip and work roles when planning a client process based on service design. The student can apply some of the benefits of professional networks and digital services.

Enrollment

01.11.2021 - 09.01.2022

Timing

10.01.2022 - 20.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Face-to-face, 80 % Online learning

Unit

School of Health and Social Studies

Teaching languages
  • Finnish
Seats

15 - 30

Degree programmes
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • Anne Koivisto
  • Suvi Salminen
Groups
  • SOS19S1
    Sosionomi
  • STT19SM
    Toimintaterapeutti
  • SOS19SM
    Sosionomi
  • SKO19SM
    Bachelor's Degree Programme in Rehabilitation Counselling
  • STT19S1
    Toimintaterapeutti
  • SFT19SM
    Fysioterapeutti
  • SFT19S1
    Fysioterapeutti

Objectives

The student understands versatile connections of work and can act in roles of a work community.
The student knows what is work development and leadership in the interprofessional organizations that use digitalization and connections.
The student recognizes and can use methods of service design in client processes.

Content

Basis of professional development in work environment, leadership and cost-consiousness.
Work roles in different organizations and connections.
The change of work cultures and organizational structures in the area of social- and health reform
Basis and methods of service design
Digitalization supporting client centered work

Learning materials and recommended literature

Koivisto, M., Säynäjäkangas, J. & Forsberg, S. 2019. Palvelumuotoilun bisneskirja. Helsinki: Alma Talent. Sarvas, R., Nevanlinna, H. & Pesonen J. 2017. Lean Service Creation. Stickdorn, M., Lawrence, A. Hormess, M. & Schneider, J. 2018. This is Service Design Doing. Applying Service Design Thinking in the Real World. O´Reillys Media. Ahonen, T. 2017. Palvelumuotoilu sotessa. Palvelumuotoilun käsikirja sosiaali- ja terveysalan palvelujen kehittämiseen 2. Mönkkönen, K. & Roos, S. 2009. Työyhteisötaidot.Salmimies, R. & Ruutu,S. Itsensä johtaminen.

Alternative completion methods

Exam related to leadership, development of work and service design.Casework related to interprofessional distant- and digital services and service design. Case presentations during interprofessional ¿case-days¿.

Student workload

54 (2ects) Studying the online material related to leadership and work development. 81h (3ects) Case work related to interprofessional distant- and digital services and service design (studying JAMK´s projects and other resources, case work in ad interprofessional team, case presentation in a case day or a case webinar.)

Evaluation scale

Pass/Fail

Evaluation criteria, pass/failed

PASSED The student can name and explain the basis of leadership, work development and methods of service design. The sudent can apply knowlege about leaderhip and work roles when planning a client process based on service design. The student can apply some of the benefits of professional networks and digital services.

Prerequisites

Course JAMK Innovation Week or competences to use a user-cenric problem solving method.