Orientation to Healthcare and Social Services (1cr)
Course unit code: SZ00BX90
General information
- Credits
- 1 cr
- Teaching language
- English
- Responsible person
- Jenni Koivumäki
- Johanna Rinne
Objective
Learning outcomes in the course
You understand the concept of customer orientation and the importance of legislation that defines your status and rights.
Content
Customer orientation and individual needs in the social and health sector
Customer involvement and involvement in social and health services
Further information
This course is a part of Sosiaali- ja terveysalan asiakkuus ja palvelujärjestelmät SZZZ2000 course (5 ECTS) and can be credited (1 ECTS).