Clienthood and service systems in social and health care (3cr)

Objective

You are familiar with basics of Finnish health and social services
You can identify your clients' individual needs in social and health services understanding the special needs of different groups of clients and patients.
You know key legislation concerning health and social services and patients’ status and rights in Finland and EU.
You recognize key legal concepts of patients’ rights and status in Finnish.
You know key institutions and organizations in social and health care in Finnish.

Content

Social and health service system in Finland
Key legislation concerning social and health services and patients' status and rights in Finland and EU
Individual and special needs in different patient and client groups in social and health services
Key institutions and organizations in social and health care in Finnish

Qualifications

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Assessment criteria, satisfactory (1)

1
You know basics of Finnish social and health services on a general level
You know key legislation related to social and health services and recognize patients’ status and rights.
You can identify patient's individual needs on a general level, and the basic needs of a particular group of clients in social and health services.
You recognize some of the key legal concepts of patients’ rights and status in Finnish.
You know some of the key institutions and organizations in social and health care in Finnish.
2
You know basics of Finnish social and health services on a general level
You know key legislation related to social and health services and are familiar with patients’ status and rights.
You can identify patient's individual needs on a general level, and the special needs of a particular group of clients in social and health services.
You recognize some legal concepts of patients’ rights and status in Finnish.
You know some of the key institutions and organizations in social and health care in Finnish.

Assessment criteria, good (3)

3
You know basics of Finnish social and health services and related legislation in Finland and EU.
You are familiar with the status and rights of patients and can consider those in different situations.
You can identify patient's individual needs and special needs of some groups of clients in social and health services.
You recognize some legal concepts of patients’ rights and status in Finnish.
You know the key institutions and organizations in social and health care in Finnish.
4
You know basics of Finnish social and health services and related legislation in Finland and EU.
You are familiar with the status and rights of patients and can consider those in different situations.
You can identify patient's individual needs and special needs of different groups of clients in social and health services.
You recognize key legal concepts of patients’ rights and status in Finnish.
You know the key institutions and organizations in social and health care in Finnish.

Assessment criteria, excellent (5)

You know the key elements of Finnish social and health services and related legislation in Finland and EU.
You are familiar with the status and rights of patients and can consider those in different situations from several perspectives.
You can identify the needs of different groups of clients in social and health services in diverse situations.
You know key legal concepts of patients’ rights and status in Finnish.
You know the key institutions and organizations in social and health care in Finnish.