Digital environment (5cr)
Course unit code: MM00CS56
General information
- Credits
- 5 cr
- Teaching language
- Finnish
- Responsible person
- Jouni Kärkkäinen
Objective
The purpose of this course is to help you understand how digitalisation affects the operations of service industries and what factors constitute digitalisation. You will gain an understanding of the themes of sustainability and responsibility in digitalisation, identify different digital solutions used in service sectors, and recognise the related risks and opportunities for applying them in your own work.
Content
Opportunities of digitalisation in the service industries
Terminology
Sustainability and responsibility in digitalisation
The significance of digitalisation
Digital transformation
Data security and privacy protection
Industry-specific digital operating environments