Finnish
Zoom lectures
Learning space Moodle.
Lectures, learning assignments and group work.
ISBN 978-951-0-34601-3 sidottu
Grönroos, C. 2009. Palvelujen johtaminen ja markkinointi. Helsinki : WSOYpro.
Material package made for the course.
Mari Karjalainen
No exam.
09.01.2023 - 19.05.2023
4 ETC= 108 hours
- lectures (18 h)
- individual working (90 h)
Assignment 1: Mystery Shopping (30 h)
Assignment 2: Elevator pitch (5 h)
Assignment 3: Discussion about the future state of services (5 h)
Assignment 4: Essay (50 h)
01.11.2022 - 05.01.2023
Recognition of Prior Learning and Experience
Accreditation
Recognition of informal learning
Studification
More information in the degree regulations and the study guide.
0 - 60
Avoin amk 25 sisältyy max-paikkoihin. (not translated)
Bachelor's Degree Programme in Business Management
Online learning
4 cr
School of Business