You know the requirements of first-line management, client work guidance and client process management in different social and early childhood education services. You know the tasks of a team leader and the principles of multi-professional work. You have the basic capabilities for working in different areas of first-line management, especially in directing and developing client work and working as a team leader. You get to study the different areas of first-line management in practice. You are able to assess their competence and development needs.

Practical training in social services client work 1, 2 and 3 as well as the course “Leadership and teamwork” must be successfully completed.

Supervised practical training in first-line management in a unit of social services or early childhood education. The central training contents include first-line management and its different areas, client work guidance, client process management as well as teamwork and its management. The student implements the training on the basis of general and personal objectives. The practical training is supervised by the first-line manager or similar employee at the unit of social services or early childhood education. Separately agreed learning assignments and a student-driven final assessment. The practical training instructions provide more detailed descriptions of contents and assignments.

Pass/Fail. (S) The practical training is assessed based on the general learning objective of the course according to which yuo must know the requirements of first-line management, client work guidance and client process management in different social and early childhood education services. You know the tasks of a team leader and the principles of multi-professional work. You have the basic capabilities for working in different areas of first-line management, especially in directing and developing client work and working as a team leader. You get to know and try different first-line management tasks in practice. You are able to assess their competence and development needs. The assessment is based on the your activity and tasks at the place of practical training, the supervisor’s feedback and evaluation, your self-evaluation and a written report.

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