Experience Design (5 op)
Toteutuksen tunnus: MTMW2200-3003
Toteutuksen perustiedot
Ilmoittautumisaika
01.11.2022 - 05.01.2023
Ajoitus
09.01.2023 - 17.03.2023
Opintopistemäärä
5 op
Toteutustapa
Lähiopetus
Yksikkö
Liiketoimintayksikkö
Toimipiste
Pääkampus
Opetuskielet
- Englanti
Paikat
0 - 50
Koulutus
- Bachelor's Degree Programme in Tourism Management (AMK)
Opettaja
- Susanna Nuijanmaa
Ryhmät
-
MTM21S1Bachelor's Degree Programme in Tourism Management
Tavoitteet
Student knows the basic concepts and phenomena in experience economy. She/he understands the meaning of creating meaningful experiences in tourism industry. He/she understands the general concepts and models relating to experience design and is able to assess the requirements set by various types of tourists.
Sisältö
• Experience economy
• Analyzing meaningful experiences
• Experience design and development
Arviointiasteikko
0-5
Arviointikriteerit, tyydyttävä (1-2)
5 (Excellent) The student can analyze various customer data in meaningful experience services development. The student shows innovativeness, and she/he judges the choices made in the process.
4 (Very Good) The student can analyze various customer data in meaningful experience services development.
3 (Good) The student can choose customer data in development process of the meaningful experience services.
2 (Satisfactory) The student identifies the connection of the information analysed to the creation of meaningful experience services. The student gives examples in developing meaningful experience services.
1 (Sufficient) defines the significance of customer orientation in the creation of meaningful experience services.
If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).
Arviointikriteerit, hyvä (3-4)
3 (Good) The student can choose customer data in development process of the meaningful experience services.
4 (Very Good) The student can analyze various customer data in meaningful experience services development
Arviointikriteerit, kiitettävä (5)
5 (Excellent) The student can analyze various customer data in meaningful experience services development. The student shows innovativeness, and she/he judges the choices made in the process.
Esitietovaatimukset
The student understands the basic concepts related to the services. The student understands the basic concepts, phenomena, and structures of the tourism and hospitality industry.