Opetussuunnitelmat

Objective

As a student you understand from a broad business management perspective the process of innovation management that focuses on the links and overlaps between groups and disciplines. The course provides you with the knowledge to understand how to manage innovation and new service/product development within firms. You understand how multinational companies segment global markets and based on that develop and manage their portfolio of products. You become aware how innovations can be facilitated both in small business environment as well as within the global networks of multinational companies. You are also introduced to the notion of open innovation.

Competences:
1. Learning to learn
You develop critical and analytical mindset that helps you to study and review existing knowledge in the light of relevant learning resources and learning methods; incentivizes you to acquire new knowledge; and develops your intellectual capabilities to seek conclusions and draw inferences in various contexts.
To achieve this competence, you will:
- learn to formulate relevant questions and seek information,
- review relevant theoretical, and empirical literature to comprehend diverse perspectives and evaluate, and interpret arguments and counter-arguments,
- understand new developments in your field of study and make informed decisions based thereon.
- acquire the researcher’s mindset to problematize, explore and understand real-life phenomena especially in the academic track system.

2. Proactive development
You develop solutions in the light of current as well as anticipated situations and challenges in business by applying knowledge, critical reasoning and analytical skills. You ensure that these solutions are feasible, relevant, creative, user-friendly, and sustainable as well as underline active cooperation amongst different actors.
To achieve this competence, you will:
- apply existing knowledge and utilize relevant research methods including digital technology in development projects,
- interpret new evidence in the light of existing body of knowledge, make comparisons and draw inferences,
- express your intellectual contribution through scientific or professional writings,
- understand utility, creativity, viability, scalability, and sustainability of new solutions.

3. Internationality and multiculturalism
You work in multicultural and international environments and networks in order to develop knowledge and communication skills as well as develop empathy and appreciation for other cultures. You communicate responsibly and effectively in English through written, verbal, non-verbal and digital formats individually as well as a team member in diverse settings.
To achieve this competence, you will:
- be familiar with the impact of your cultural background on your actions and be able to effectively and productively function in your work community that explicitly recognizes the relevance of multiculturalism,
- demonstrate meaningful intercultural teamwork, including the roles of leadership and conflict resolution, in order to develop creative solutions carrying multicultural underpinnings,
- be able to experience group learning and share best practices in international settings,
- learn to communicate ideas and solutions effectively in the context of various subjects, multiple purposes, and a wide range of audience both individually as well as in a group,
- initiate and engage constructive dialogues among relevant stakeholders to accomplish desired goals for multiple purposes and communicate ideas and solutions to a wide range of audience including both individuals and groups,
- learn to be ‘active listener’ to understand diverse perspectives, and points of view in accurate, unbiased, and critical manner,
- learn various aspects of digital media.

6. Sustainable development-
You develop an understanding, vision, and appreciation for sustainability that affect personal, and professions lives, local communities, and global society at large. You study and explore linkages between multiple aspects of sustainability and business.
To achieve this competence, you will:
- understand the concept and principles of sustainable development in the context of business,
- recognize sustainability challenges and their consequences for businesses, local communities, and global society,
- use your accumulated knowledge and skills to create and implement sustainable solutions to solve business problems.

7. Responsible international business management
You develop your intellectual capabilities to seek conclusions and draw inferences in an international environment to become responsible manager. You develop creative and insightful solutions to solve complex business problems both in the present and the future with explicit emphasis on local and international standards of ethics, responsibility, and sustainability and implications on various stakeholders.
To achieve this competence, you will:
- study developments in your discipline in the international learning milieu and understand various aspects of responsible business management including global business trends and competitive landscape.
- derive and interpret new evidence and compare them with the existing body of knowledge in the global context to draw useful inferences,
- critically assess the implications of actions and decision of the international organisations.
- understand the impact of the of the actions and decisions on the community, in general, and specific stakeholders, in particular.
- understand core aspects of people management in the international business environment.

Content

Innovation management:
an introduction,
Managing innovation within firms,
Innovation and operations management,
Managing intellectual property,
Managing organizational knowledge,
Management of research and development,
Managing R&D projects,
New product development,
Market research and its influence on new service/product development.

User Driven Innovation
An Introduction to Innovation
Delivering Value
Design for Value (DfV) & eXperience Design (XD)
From closed to Open User-centred Innovation
Methods for Engaging Users
Designing for User eXperience (UX)

Qualifications

First year studies or basic business studies

Assessment criteria, satisfactory (1)

The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on Jamk's web pages (http://www.jamk.fi/english/forstudents/studyguide). The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6.

- Satisfactory (2)- You knowledge covers restricted part of concepts and theories related to the subject and has deficiencies in showing the ability to apply them in assignments. Communication skills need improvement.

- Sufficient(1) - You show only a sufficient understanding of the subject and of relevant theories and methods and fails to show a convincing ability to apply the knowledge to real life situation nor to communicate the concepts in an effective manner.

Competences Assessment:
1. Learning to learn
You demonstrate Satisfactory/Sufficient critical and analytical mindset to acquire new knowledge; and Satisfactory/Sufficient intellectual capabilities to seek conclusions and draw inferences in various contexts for developing innovative solutions.

2. Proactive development
You show Satisfactory/Sufficient capabilities to develop innovative, useful, feasible, user-friendly (simple) and attractive solutions based on value elements to be delivered to users and anticipated User eXperience in engaging potential users and other stakeholders within a multicultural environment.

3. Internationality and multiculturalism
You show Satisfactory/Sufficient knowledge and communication skills as well as Satisfactory/Sufficient capabilities to develop empathy and appreciation for other cultures. You show Very Satisfactory/Sufficient communication skills in English through written, verbal, non-verbal and digital formats individually as well as a team member in diverse settings.

6. Sustainable development
You demonstrate Satisfactory/Sufficient knowledge and skills on sustainability that affect personal, and professions lives, local communities, and global society at large. You show Satisfactory/Sufficient capabilities to study and explore linkages between multiple aspects of sustainability and business.

7. Responsible international business management
You show Satisfactory/Sufficient intellectual capabilities to seek conclusions and draw inferences within an international environment to develop creative and insightful solutions to solve complex business problems.

Here is the class grademap for grades 1 & 2.
Grade Minimum%
2 55
1 45

Assessment criteria, good (3)

The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on Jamk's web pages (http://www.jamk.fi/english/forstudents/studyguide). The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6.

- Very Good (4) - You show good knowledge of the subject fundamentals and concepts and is able to communicate these in an effective way

- Good (3) Your knowledge covers major parts of concepts and theories related to the subject. Your ability to apply the knowledge to assignments shows need for improvement, as well as there is room for improvement in oral and written communication

Competences Assessment:
1. Learning to learn
You demonstrate Very Good/Good critical and analytical mindset to acquire new knowledge; and Very Good/Good intellectual capabilities to seek conclusions and draw inferences in various contexts for developing innovative solutions.

2. Proactive development
You show Very Good/Good capabilities to develop innovative, useful, feasible, user-friendly (simple) and attractive solutions based on value elements to be delivered to users and anticipated User eXperience in engaging potential users and other stakeholders within a multicultural environment.

3. Internationality and multiculturalism
You show Very Good/Good knowledge and communication skills as well as Very Good/Good capabilities to develop empathy and appreciation for other cultures. You show Very Good/Good communication skills in English through written, verbal, non-verbal and digital formats individually as well as a team member in diverse settings.

6. Sustainable development
You demonstrate Very Good/Good knowledge and skills on sustainability that affect personal, and professions lives, local communities, and global society at large. You show Very Good/Good capabilities to study and explore linkages between multiple aspects of sustainability and business.

7. Responsible international business management
You show Very Good/Good intellectual capabilities to seek conclusions and draw inferences within an international environment to develop creative and insightful solutions to solve complex business problems.

Here is the class grademap for grades 3 & 4.
Grade Minimum%
4 75
3 65

Assessment criteria, excellent (5)

The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on Jamk's web pages (http://www.jamk.fi/english/forstudents/studyguide). The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6.

- Excellent (5) - You show exceptional theoretical knowledge of fundamentals of the subject. You demonstrates the ability to apply the knowledge to assignments and presentations with excellent written and oral communications skills.

Competences Assessment:
1. Learning to learn
You demonstrate Excellent critical and analytical mindset to acquire new knowledge; and Excellent intellectual capabilities to seek conclusions and draw inferences in various contexts for developing innovative solutions.

2. Proactive development
You show Excellent capabilities to develop innovative, useful, feasible, user-friendly (simple) and attractive solutions based on value elements to be delivered to users and anticipated User eXperience in engaging potential users and other stakeholders within a multicultural environment.

3. Internationality and multiculturalism
You show Excellent knowledge and communication skills as well as Excellent capabilities to develop empathy and appreciation for other cultures. You show Excellent communication skills in English through written, verbal, non-verbal and digital formats individually as well as a team member in diverse settings.

6. Sustainable development
You demonstrate Excellent knowledge and skills on sustainability that affect personal, and professions lives, local communities, and global society at large. You show Excellent capabilities to study and explore linkages between multiple aspects of sustainability and business.

7. Responsible international business management
You show Excellent intellectual capabilities to seek conclusions and draw inferences within an international environment to develop creative and insightful solutions to solve complex business problems.

Here is the class grademap for grade 5.
Grade Minimum%
5 85

Assessment criteria, approved/failed

Pass when all assignments are completed with minimum grade 1.

Fail when either at least 1 assignment is not completed or getting grade 0 on at least 1 assignment.

Here is the overall class grademap.
Grade Minimum%
5 85 Excellent
4 75 Very Good
3 65 Good
2 55 Satisfactory
1 45 Sufficient
0 0 Fail

Materials

The Course Texbook:
Innovation Management and New Product Development, 5/E
Paul Trott, University of Portsmouth

Texbook 2:
Service Operations Management. 4/E
Robert Johnston
Graham Clark
Michael Shulver

Relevant scientific publications (see in the Resources page on the Moodle platform).

for wider reading see additional materials and references in the virtual workspace and the above textbooks.