Operational Environment in Hospitality Management (5 cr)
Code: MZMA0112-3004
General information
- Enrollment
-
02.08.2021 - 05.09.2021
Registration for the implementation has ended.
- Timing
-
30.08.2021 - 07.11.2021
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Online learning
- Unit
- School of Business
- Teaching languages
- Finnish
- Seats
- 0 - 50
- Degree programmes
- Bachelor's Degree Programme in Service Business
- Teachers
- Anne-Maria Raitio
- Groups
-
MPT21SMPalveluliiketoiminnan tutkinto-ohjelma (AMK)
-
ZJA21SMPAvoin AMK, marata, AMK-polut
- Course
- MZMA0112
Evaluation scale
Pass/Fail
Objective
You recognize the operating environment of the tourism and hospitality industry and sectors sub-areas. You are able to work in multicultural work environments and recognize diversity as part of the operating environment of service business.
Content
Marata-ala Suomessa ja kansainvälisesti
Monikulttuurisuusosaaminen, monikulttuurisessa tiimissä toimiminen
Location and time
1.9.-3.11.2021
Zoom -webinaarit klo 17-18.30 maanantaisin/keskiviikkoisin erillisen aikataulun mukaisesti.
Teaching methods
Webinaarit
Ryhmätyöskentely
Webinaarivierailijat
Yksilötyöskentely
Student workload
5 op vastaa 135 tuntia opiskelijan työtä.
Assessment criteria, approved/failed
Pass (S):
The student recognizes the field in the marata sector and the actors influencing to the sector. They understand the effects of cultural diversity in work environments. The student is able to collect and select information from different information resources.
Fail (0): The grade is fail, if the student does not meet the minimum criteria set for the course.
Qualifications
-.
Further information
Avoin amk 10